Clinical Interpreter

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Closing Date: 06/09/2026 Type of Position: Clinical Staff - Medical Services Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: ICE | WISL Women's Center - 2nd Floor OP C Department's Website: Summary of Job Duties: The Clinical Interpreter is responsible for providing interpretation between UAMS staff and Spanish-speaking UAMS patients/families while in the hospital, clinics, or procedural areas and communicates with patients/family to determine if concerns have been addressed/resolved. Provides accurate verbal and written translation of materials from English to Spanish and vice-versa, including patient education material and legal/medical consents for treatment, admission, discharge, etc. Fosters patient- and family-centered care and works in respectful, supportive, and collaborative ways with patients, families, and staff. Serves as an advocate to enhance and facilitate effective communication in a patient- and family-centered manner to enhance the care process. Supports other special projects as requested and as directed by the Manager. May be asked to float within their assigned Service Line. May perform other duties depending on department needs. Qualifications: Qualifications Bachelor's degree OR High School diploma/GED plus four (4) years medical interpreting experience Must pass a language proficiency test administered through UAMS during the interview process. Complete 40 hours of Bridging the Gap medical proficiency training and obtain National Certification within one year of hire. Must be fluent in Spanish and English (Read, Write, and Speak) and proficiently interpret and translate from English to Spanish and/or Spanish to English. Certified as a medical/health care interpreter and/or proven medical interpreting proficiency. Additional Information: Responsibilities: Provides accurate, complete Spanish/English interpretation for patients, families, and healthcare providers through phone, video remote interpreting (VRI), and in-person interactions as needed. Facilitates clear communication regarding diagnoses, treatment plans, medications, procedures, discharge instructions, and informed consent. Translates written materials such as patient education documents, consent forms, discharge instructions, insurance forms, and clinic communications with linguistic and cultural accuracy. Ensures confidentiality and compliance with HIPAA, UAMS policies, and language-access standards during all patient interactions. Maintains professionalism, impartiality, and cultural competence while supporting equitable patient care for limited English proficiency (LEP) patients. Conveys meaning-for-meaning interpretation between providers and patients without omission or alteration. Identifies communication barriers and recommend solutions to improve patient understanding and workflow efficiency. Assists patients with appointment scheduling, clinic registration, and navigation of healthcare services in their preferred language. Utilizes medical terminology appropriately in both English and the target language during clinical encounters. Supports departmental operations through scheduling, documentation, reporting, interpreting logs, and participation in meetings or quality initiatives. Educates staff on interpreter-services best practices, cultural sensitivity, and language-access compliance requirements when applicable. Operates telehealth technology, video platforms, phones, and related interpreting equipment effectively in remote and clinical settings. Adheres to national standards for healthcare interpreting and maintain required interpreter certifications and continuing education. May perform other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: Cover Letter/Letter of Application, License or Certificate (see special instructions for submission instructions), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, FBI Background Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding Frequent Physical Activity: Sitting, Standing, Talking, Walking Occasional Physical Activity: Pulling, Pushing, Repetitive Motion, Stooping Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. 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