Strategic Operations Lead – Credit and Lending

Job Description:

• Own the integrated program plan across all active credit and lending workstreams.
• Proactively manage sequencing, resourcing tradeoffs, and escalations.
• Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones.
• Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system.
• Keep a single source of truth for status, decisions, risks, and owners.
• Facilitate structured decision-making by surfacing options and tradeoffs to leaders.
• Build and improve the operating systems that drive credit and lending product decisions.
• Produce concise, predictable updates calibrated to the audience.
• Synthesize complex cross-functional information into recommendations that help executives decide and move.
• Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members.
• Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign.

Requirements:

• 10+ years of program management or technical program management in a high-growth or regulated environment.
• Direct experience in financial services, fintech, or credit infrastructure.
• Compliance, audit, reporting and risk management obligations are familiar territory.
• Track record of operating at the department or business level, owning programs with multiple concurrent workstreams and cross-functional accountability.
• Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings, without a senior manager to translate.
• Bonus: Familiarity with the lending tooling ecosystem such as loan origination, credit risk management and lending management systems.

Benefits:

• base salary
• equity (stock options/RSUs)

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