Claims Consultant – Veterans Disability Appeals
Job Description:
- Review and prepare a summary of the veteran’s claims file which includes past and present VA decisions.
- Analyze medical evidence, review VA law and regulations, determine any error of law by the Regional Office and/or Veteran Law Judge to compose the brief.
- Review medical records, applications on file, and the claim’s agent medical development profile.
- Select appropriate disability benefit questionnaires and send to the appropriate provider based on the claimant’s medical conditions.
- Assist claimants with drafting lay statements; independent medical opinion request letters and case summaries for medical consultants; and identifying and sending correct VA disability benefit questionnaires.
- Review briefs written by claims agents providing proofreading and research as needed.
- Review cases for technical problems and medical eligibility.
- Research and identify reference material to support case development and documentation.
- Process work in a timely and accurate manner.
- Accurately document system notes of all conversations and actions.
- Maintain technical knowledge of all VA programs and procedures.
- Review claims for viability and closure.
- Contact claimant/clients to review and discuss.
- Participate in training sessions and demonstrations.
- Maintain strict confidentiality of claimant information, procedural manuals, client/prospect lists, and other confidential Allsup information.
- Mentor peers and support staff.
Requirements:
- Requires Bachelor’s degree or equivalent experience.
- Must have strong oral and written communication skills and the ability to learn and apply technical instructions.
- Minimum of two years of Veteran's disability claims handling responsibilities and experience.
- Professional oral/telephone communication skills.
- Superior organizational skills.
- High level of initiative.
- Excellent knowledge of Word and Excel.
Benefits:
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
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