Experienced Content Writer Internship – Global Customer Experience at arenaflex

At arenaflex, we're revolutionizing the way people interact with digital currency and financial technology. As a leading player in the emerging internet of money, we're committed to creating an inclusive financial future with transparency at our core. Our infrastructure, including USDC, a blockchain-based dollar, helps businesses, institutions, and developers harness the power of this new internet layer and capitalize on the major turning point in the evolution of money and technology.

Join our Team at arenaflex

arenaflex is a dynamic and innovative company that values visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions, driven by our company values: Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. Our team is consistently evolving in a remote world where strength in numbers fuels team success. We've built a flexible and diverse work environment where new ideas are encouraged, and everyone is a stakeholder.

About the Role

We're seeking a talented writer to join our Customer Care team as a Content Writer Intern. This is an exciting opportunity to get your feet wet in the world of digital currency and be part of our Customer Care team. As a Content Writer Intern, you'll be responsible for helping redevelop arenaflex's content experience, providing customers and internal teams with the information they need to be successful. You'll be instrumental in building our customer help center, which is currently being built from the ground up. You'll have the opportunity to be part of design decisions and decide on which metrics for the content we'd like to track.

Key Responsibilities

As a Content Writer Intern, you'll work on the following key responsibilities:

• Writing content to help support customers
• Creating content solutions for our internal team
• Developing content briefs and outlines
• Editing existing content to better align with brand guidelines
• Conducting research to identify gaps in our existing content
• Helping decide on metrics we should be tracking to be more successful
• Assisting in the design process – no design experience required – you'll be helping make the decisions, not creating the design

Our Core Values

We aspire to four core values:

• Multistakeholder: You have dedication and commitment to our customers, shareholders, employees, and families and local communities.
• Mindful: You seek to be respectful, an active listener, and to pay attention to detail.
• Driven by Excellence: You are driven by our mission and our passion for customer success, which means you relentlessly pursue excellence, that you do not tolerate mediocrity, and you work intensely to achieve your goals.
• High Integrity: You seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance.

What You'll Bring to arenaflex

To be successful in this role, you'll bring the following skills and qualifications:

• Complete fluency in Spanish and American English
• Experience writing
• Excellent written and grammatical skills
• Ability to carry out research on assigned topics
• Experience in creating content briefs or outlines
• Ability to fact-check content
• Experience/familiarity or a willingness to learn Apple MacOS
• Knowledge of the crypto-industry is a plus but not required. We're happy to get you up to speed on the industry.
• A fun and positive attitude
• Familiarity with SEO principles is a plus
• Strong attention to detail
• Proficient organizational skills
• Ability to receive and implement constructive feedback

Additional Information

* This position is eligible for day-one PERM sponsorship for qualified candidates.

• arenaflex is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, arenaflex participates in the E-Verify Program in certain locations, as required by law.

Compensation and Benefits

The compensation range for this role is $20 per hour. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

How to Apply

If you're passionate about digital currency and financial technology, and you're looking for a challenging and rewarding internship opportunity, apply now! We can't wait to hear from you. Apply to this job

Why arenaflex?

arenaflex is a dynamic and innovative company that's revolutionizing the way people interact with digital currency and financial technology. We're committed to creating an inclusive financial future with transparency at our core. Our team is passionate about customer success, and we're driven by our mission to make a positive impact on the world.

What We Offer

* A comprehensive benefits package, including health insurance, retirement savings, and paid time off

• A dynamic and innovative work environment where new ideas are encouraged and everyone is a stakeholder
• Opportunities for career growth and professional development
• A fun and positive work culture where you can be yourself and make a difference
• The chance to work with a leading player in the emerging internet of money and financial technology

Join Our Team

If you're passionate about digital currency and financial technology, and you're looking for a challenging and rewarding internship opportunity, apply now! We can't wait to hear from you. Apply for this job