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Experienced Digital Media Operations Manager – Advertising Campaign Management and Team Leadership

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the digital media landscape by delivering innovative solutions that drive revenue growth and customer satisfaction. As a key member of our team, you'll play a vital role in shaping the future of advertising and media operations. We're seeking an experienced Digital Media Operations Manager to join our Milan-based team, where you'll lead a team of Digital Media Operations Managers in supporting assigned sales reps and related clients through all stages of the campaign lifecycle.

About arenaflex

arenaflex is a leading player in the digital media industry, with a strong presence in the EMEA region. We're committed to delivering exceptional customer experiences through our cutting-edge technology and innovative solutions. Our team is passionate about staying ahead of the curve, and we're always looking for talented individuals who share our vision.

Key Responsibilities

As a Digital Media Operations Manager at arenaflex, you'll be responsible for:

  • Leading a team of Digital Media Operations Managers in supporting assigned sales reps and related clients through all stages of the campaign lifecycle, from planning to invoicing
  • Ensuring the delivery of effective media plans that drive revenue growth
  • Allocating team responsibilities while contributing to and aiding the sales management process
  • Performing all tasks related to campaign management, including stock valuation, media plan creation, order entry, dealing, streamlining, reporting, and invoicing
  • Ensuring the Record Administrator is fully trained on campaign execution and able to address all related questions
  • Serving as the primary point of contact for any escalations on complex issues or requests regarding stock, advertising products, or campaigns
  • Assisting Sales, Finance, and Accounting in revenue tracking
  • Investigating and resolving advertising delivery, ad quality, and technical issues, liaising with global Advertising Platforms support
  • Testing potential advertising tech vendor integrations and providing input on contract discussions
  • Ideating, executing, auditing, and improving operational processes that drive quality and efficiency
  • Analyzing usage and execution of digital stock to develop strategies and products that boost revenue yield
  • Developing, tutoring, and fostering talent, including training future recruits
  • Creating and updating internal documentation to explain processes and best practices
  • Collaborating with regional teams and serving as a local center of excellence for different offices across EMEA
  • Staying up-to-date with TWDC's advertising tech stack and system, and following industry developments

Requirements

To be successful in this role, you'll need:

  • A Bachelor's degree or equivalent experience
  • 3+ years of general experience in the advertising industry, either publisher/agency side or in advertising tech
  • Proven experience in group management and leadership
  • Master in defining and advancing processes
  • Profound ability in determining, planning, dealing, and managing advertising campaigns for display and video across websites, applications, social media platforms, and connected TV conditions
  • Demonstrated capacity in executing campaigns, creating precise and applicable experiences, and enhancing execution
  • Strong understanding of digital advertising, technologies that power it, and key players in the space
  • Familiarity with general data security and privacy requirements connected with digital advertising
  • Ability to represent the organization in external meetings and events
  • Media or entertainment brand experience is helpful, as is knowledge of the cycles and strategies of a global partnership
  • Essential ability together and promote the executive's frameworks (e.g., Google Advertising Manager), advertising server frameworks (e.g., DV360), and management of Creative Labels and Tracking to support and lead the assigned team
  • Knowledge of Huge activation for digital campaigns and related requirements

Skills and Qualities

We're looking for someone who:

  • Is exceptionally energetic and driven, with a problem-solving mindset
  • Has excellent interpersonal, organizational, and time management skills, with the ability to simultaneously focus on and balance multiple tasks
  • Is scientific, able to evaluate, assess, and plan based on results
  • Is willing to step back and look at situations at a full-scale level, tackling the immediate issue and providing long-term solutions
  • Is a regular team leader and educator, able to cultivate a positive, inclusive culture
  • Is advanced in showing others how it's done and considering others responsible for high standards
  • Is open to working independently or collaboratively with reports, colleagues, and senior leaders
  • Is income-driven, but not at the expense of our people
  • Continuously focuses on our visitors and prioritizing the customer experience
  • Is a certain communicator with excellent presentation skills, able to speak on behalf of the team internally and externally
  • Is willing to work in a global organization with partners across the world
  • Has a top-to-bottom understanding of digital media and the advertising business, especially video and within EMEA
  • Is IT savvy across core business applications and remote working tools (Outlook, Excel, PowerPoint, Slack, Zoom)

What We Offer

As a Digital Media Operations Manager at arenaflex, you'll enjoy:

  • A highly competitive salary and comprehensive benefits package
  • Career development opportunities
  • Community involvement and volunteer programs
  • Commuter assistance and flexible work arrangements
  • Exclusive discounts and perks
  • Health insurance and wellness programs
  • Childcare options and parental leave
  • Paid time off and retirement programs
  • Theme park admission and tuition assistance
  • Weekly pay and wellness programs

How to Apply

If you believe you have what it takes to join our team, submit your application without delay. We're eager to hear from talented candidates like you. Apply To This Job Apply for this job Apply for this job

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