Hybrid Senior Consumer Insights Manager - Unlock the Power of Customer Understanding at arenaflex

At arenaflex, we're on a mission to revolutionize the way we understand and connect with our customers. As a leading innovator in the industry, we're committed to delivering exceptional experiences that exceed our customers' expectations. We're now seeking a highly skilled and motivated Hybrid Senior Consumer Insights Manager to join our Consumer Insights team in one of our offices in Bellevue, WA, Boston, MA, Plantation, FL, or Minneapolis, MN. As a Senior Consumer Insights Manager at arenaflex, you'll play a pivotal role in shaping our customer-centric approach by leading end-to-end research programs that inform marketing strategy, enhance brand engagement, and drive breakthrough customer experiences. Collaborating closely with cross-functional teams, including Marketing, Analytics, Product, and customer-facing teams, you'll deliver a 360-view of U.S. pet parents and arenaflex customers, guiding strategic, insight-driven decisions.

About arenaflex

arenaflex is a dynamic and innovative company that's passionate about delivering exceptional customer experiences. With a strong focus on customer-centricity, we're committed to understanding our customers' needs and preferences to drive business growth and success. Our Consumer Insights team is at the forefront of this effort, using cutting-edge research methods and tools to gain a deeper understanding of our customers and inform our marketing strategies.

Key Responsibilities

As a Hybrid Senior Consumer Insights Manager, you'll be responsible for leading end-to-end research projects to build foundational consumer understanding for key categories and the arenaflex brand. Your key responsibilities will include:

• Independently managing and executing end-to-end research projects to build foundational consumer understanding for key categories and the arenaflex brand
• Operating arenaflex's DIY quantitative survey insights platform to deliver timely, cost-effective research aligned with business needs
• Monitoring consumer trends and competitive activity, translating findings into actionable insights to guide marketing and product development strategies
• Synthesizing complex data into clear, compelling stories with strategic recommendations
• Developing monthly and quarterly reports with key insights from research completed to share with the broader organization
• Partnering with the Consumer Insights team to drive a culture of consumer curiosity, insight generation, and analytical thinking

Requirements

To succeed in this role, you'll need to have:

• Highly motivated, self-starter with 8+ years of experience in managing end-to-end quantitative and qualitative research programs for major consumer, retailer, and/or tech brands
• Strong project management skills with a track record of delivering complex research on time and on budget
• Analytical and empathetic thinker with strong writing and storytelling skills
• Experienced presenter who can inform and inspire, bringing data to life with compelling human insights and context
• Proficient in using syndicated data tools (e.g., Nielsen, MRI, Numerator) to enhance insights and support strategic decision-making
• Bachelor's degree in marketing, business, statistics, research, or related field

What We Offer

As a Hybrid Senior Consumer Insights Manager at arenaflex, you'll enjoy a range of benefits, including:

• Competitive salary and bonus structure
• Comprehensive health, dental, and vision insurance
• 401(k) matching program
• Flexible work arrangements, including remote work options
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Access to cutting-edge research tools and technologies
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and experienced researcher with a passion for customer understanding, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and values diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [[email protected]](mailto:[email protected]).

Apply Now

To apply for this exciting opportunity, please click on one of the links below:

• Apply Job!
• Apply to this Job
• Apply To This Job
• Apply for this job

Apply for this job Note: The links provided are for demonstration purposes only and should be replaced with actual application links. Apply for this job