Experienced Bilingual Customer Service and Sales Representative – Spanish-English – Remote USA Opportunity at arenaflex
Are you a passionate and empathetic individual with a flair for languages and a knack for sales? Do you want to ignite your career and make a real difference in people's lives? Look no further than arenaflex, a leading global customer experience technology and services company that's dedicated to bringing humanity to business. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely, you'll be part of a dynamic team that's committed to delivering exceptional customer experiences for some of the world's most iconic and disruptive brands. With arenaflex, you'll have the opportunity to grow your career, develop your skills, and make a real impact on the lives of our customers.
About arenaflex
arenaflex is a global customer experience technology and services company that's focused on designing, implementing, and delivering transformative customer experiences for our clients. With a team of over 10,000 employees operating on six continents, we're a company that's passionate about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.
What You'll Be Doing
As a Spanish-English Bilingual Customer Service and Sales Representative, you'll be responsible for providing exceptional customer service and sales support to our clients. You'll be the face of arenaflex, and your role will be to connect with customers, understand their needs, and provide them with the best solutions to meet their personal and business goals. Some of your key responsibilities will include:
- Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
- Providing full lifecycle customer service and sales support, including inbound and outbound calls, emails, and chats
- Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
- Identifying additional needs customers may have and helping them to upgrade products or services
What You Bring to the Role
To be successful in this role, you'll need to bring a range of skills and qualities to the table. These include:
- Bilingual in English and Spanish
- Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
- High-speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- Strong customer service orientation (empathy, compassion, and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
What You Can Expect
As a Spanish-English Bilingual Customer Service and Sales Representative at arenaflex, you can expect a range of benefits and opportunities that will support your career growth and well-being. These include:
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- FREE licensing course (and you'll be paid for your time to boot)
- All state licensing exam fees covered by company and yearly renewal of license provided by arenaflex as your employer
- A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family.
About arenaflex's Culture and Values
At arenaflex, we're passionate about making customers happy. We believe that our employees are the key to delivering exceptional customer experiences, and we're committed to creating a culture that's inclusive, supportive, and empowering. Our company values are centered around customer focus, teamwork, innovation, and integrity, and we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
How to Apply
If you're a passionate and empathetic individual with a flair for languages and a knack for sales, we want to hear from you. To apply for this exciting opportunity, please visit our website at [arenaflexjobs.com](http://arenaflexjobs.com) and search for the Spanish-English Bilingual Customer Service and Sales Representative role. We can't wait to hear from you and learn more about your qualifications and experience.
Job Requirements
* Bilingual in English and Spanish
- Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
- High-speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- Strong customer service orientation (empathy, compassion, and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Benefits
* Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- FREE licensing course (and you'll be paid for your time to boot)
- All state licensing exam fees covered by company and yearly renewal of license provided by arenaflex as your employer
- A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
About arenaflex
arenaflex is a global customer experience technology and services company that's focused on designing, implementing, and delivering transformative customer experiences for our clients. With a team of over 10,000 employees operating on six continents, we're a company that's passionate about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.
Company Size
10,000 employees or more
Industry
Other/Not Classified
Founded
1982
Website
[arenaflexjobs.com](http://arenaflexjobs.com)
Apply Now
If you're a passionate and empathetic individual with a flair for languages and a knack for sales, we want to hear from you. To apply for this exciting opportunity, please visit our website at [arenaflexjobs.com](http://arenaflexjobs.com) and search for the Spanish-English Bilingual Customer Service and Sales Representative role. We can't wait to hear from you and learn more about your qualifications and experience. Apply for this job