Experienced Chat Brand Representative – Gaming Industry Expert (arenaflex) (Remote)
At arenaflex, we're on a mission to revolutionize the way customers interact with our brand, providing an unparalleled shopping experience that mirrors the excitement of in-store interactions. We're seeking passionate and knowledgeable Chat Brand Representatives to join our team, working remotely to connect with customers and share their love for gaming.
About arenaflex
arenaflex is a leading innovator in the gaming industry, dedicated to helping gamers play their best at every level. With a passion for delivering exceptional products and services, we're committed to building a community that shares our enthusiasm for gaming. As a Chat Brand Representative, you'll be an integral part of this community, providing expert advice and support to customers while showcasing your passion for gaming.
Responsibilities and Duties
As a Chat Brand Representative, you'll be responsible for:
- Being brand passionate – sharing your love and expertise for the game and brand with customers
- Owning and using the brand's products/services to provide authentic advice and support
- Familiarity with the brand site and media/searches related to it, staying up-to-date on the latest products and trends
- Ability to compare and analyze competitor products, providing informed recommendations to customers
- Comfortable showing empathy to customers in stressful situations, providing a positive and supportive experience
Skills and Qualifications
To succeed as a Chat Brand Representative, you'll need:
- Avid gamer with experience in console gaming (Xbox, Playstation, and/or Nintendo)
- Passion for online gaming/current online gamer, with a deep understanding of the gaming community
- Experience setting up and using wired and wireless headsets, with a strong knowledge of gaming peripherals
- Proficient in the use of modern technology, especially web search and navigation
- Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service
Our Mission
"Our sole mission is to help gamers play their best at every level, in every game." As a Chat Brand Representative, you'll be an integral part of this mission, working closely with customers to provide expert advice and support.
Compensation and Perks
As a 1099 Independent Contractor, you'll enjoy:
- Pay $11/hour, paid weekly
- Performance-based rewards redeemable for product and/or gift cards
- Insider information from your brand about new product launches and events
- Immediate start upon completion of onboarding
- Remote position from anywhere you can connect to the internet
Technology Details
To succeed in this role, you'll need:
- A computer with Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time)
- Stable internet connection (we suggest at least a consistent 10mbps)
- Reliable sound output (this can either be through built-in computer speakers or third-party speakers or headsets)
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive team. arenaflex values diversity, equity, and inclusion, and is committed to creating a workplace culture that reflects these values.
Career Growth Opportunities and Learning Benefits
As a Chat Brand Representative, you'll have opportunities to develop your skills and knowledge, with access to:
- Ongoing training and development programs
- Opportunities for career advancement and growth within the company
- A dynamic and supportive team environment that encourages collaboration and innovation
Apply to arenaflex Today!
If you're passionate about gaming and customer service, we want to hear from you! Apply now to join our team as a Chat Brand Representative and become an integral part of the arenaflex community. Apply to this job Apply for this job