Experienced Customer Marketing Coordinator (Temporary) – Digital Advertising Market Positioning and Brand Advocacy

At arenaflex, we're on a mission to create lasting connections between brands and consumers through innovative advertising solutions. As a Customer Marketing Coordinator (temporary position), you'll play a critical role in realizing this vision by executing programs that showcase our brands' (AdRoll and RollWorks) success stories in the digital advertising market. This is a temporary full-time position open to US Remote locations and scheduled to end December 2025.

About arenaflex

arenaflex is a marketing technology company delivering cutting-edge products that ambitious marketers rely on to grow their businesses. With a strong focus on machine learning and integrated data platforms, our technology serves tens of thousands of businesses globally through our two business units: RollWorks, an account-based platform for business-to-business marketing and sales teams, and AdRoll, a marketing and advertising platform for direct-to-consumer brands. As a remote-friendly company with headquarters in San Francisco, CA, and additional offices in New York City, Dublin, and Sydney, we're committed to building diverse teams of talented individuals who share our passion for innovation and customer success.

The Impact You Will Make

As a Customer Marketing Coordinator, you'll have the opportunity to make a significant impact on our revenue outcomes by executing programs that showcase our customers' success stories in the digital advertising market. Your key responsibilities will include:

• Running third-party review generation efforts for AdRoll on G2 Crowd, the Shopify App Store, WooCommerce, and Digital Markets, and for RollWorks on G2 Crowd and Digital Markets.
• Supporting the development of customer success case studies, from identifying and recruiting candidates to content creation, production, and go-to-market execution.
• Assisting in tracking and managing our customer advocate pipeline.
• Developing integrated customer advocacy content to enhance Sales, Customer Success, and Account Management interactions while amplifying the impact of Marketing campaigns.
• Collaborating with internal teams to coordinate Customer-related event marketing logistics.
• Building and maintaining relationships with customers, fostering a strong network of brand advocates.

The Skills You'll Bring

To succeed in this role, you'll need to bring the following skills and qualifications:

• Ability to work a full-time schedule M-F.
• Experience in general marketing, customer success storytelling, event organization, project execution, or other related experience through full-time work or internships.
• Strong project management skills, with experience using tools like Asana, Notion, Trello, or similar platforms.
• Exceptional interpersonal skills, including relationship-building, active listening, clear verbal and written communication, empathy, and teamwork.
• A collaborative mindset with a proactive approach to problem-solving.
• Excellent coordination and organizational abilities, with experience coordinating the execution of marketing campaigns that drive business impact.
• Bonus points for experience in data tracking and analysis, maintaining data hygiene, customer success, content creation, or familiarity with Salesforce.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to developing each employee's career through a comprehensive training program that offers over 1,800 training classes every year. As a Customer Marketing Coordinator, you'll have the opportunity to learn from experienced professionals and develop new skills that will help you grow in your career.

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our company culture is built on a foundation of diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees. As a member of our team, you'll have access to a range of benefits and perks, including:

• Competitive pay and fully covered medical
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

Compensation and Benefits

The minimum salary for this role is $20/hr, with a maximum salary of $25/hr, plus benefits. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities.

How to Apply

If you're passionate about marketing, customer success, and brand advocacy, and you're looking for a challenging and rewarding role that will help you grow your career, we encourage you to apply for this position. Please submit your application through our Careers page, and we'll review your application for this role and other opportunities at arenaflex.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and we're committed to building diverse teams of talented individuals who share our passion for innovation and customer success. We welcome applications from all qualified candidates, and we'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [email protected]. Apply for this job