Pharmaceutical Sales Customer Engagement Specialist - arenaflex Miami, FL

Join arenaflex, a leading pharmaceutical company, in its mission to deliver innovative solutions that improve patient care and outcomes. As a Pharmaceutical Sales Customer Engagement Specialist, you will play a critical role in developing and executing customer engagement strategies that drive business growth and patient satisfaction.

About arenaflex

arenaflex is a global pharmaceutical company dedicated to delivering innovative solutions that improve patient care and outcomes. With a rich history of innovation and a commitment to excellence, arenaflex has established itself as a leader in the pharmaceutical industry. Our team of dedicated professionals is passionate about making a difference in the lives of patients and healthcare providers.

About the Role

As a Pharmaceutical Sales Customer Engagement Specialist, you will be responsible for developing and executing customer engagement strategies that drive business growth and patient satisfaction. You will work closely with cross-functional teams, including sales, marketing, and medical affairs, to identify and capitalize on opportunities to improve patient care and outcomes. Your expertise in customer engagement, sales, and marketing will enable you to build strong relationships with healthcare providers and patients, and to develop and execute effective customer engagement strategies that drive business growth and patient satisfaction.

Key Responsibilities

* Develop and execute customer engagement strategies that drive business growth and patient satisfaction

• Build strong relationships with healthcare providers and patients to understand their needs and preferences
• Collaborate with cross-functional teams to identify and capitalize on opportunities to improve patient care and outcomes
• Develop and execute effective customer engagement plans that drive business growth and patient satisfaction
• Analyze customer data and market trends to inform customer engagement strategies
• Develop and maintain strong relationships with key stakeholders, including healthcare providers, patients, and payers
• Stay up-to-date on industry trends and developments to ensure that customer engagement strategies are aligned with industry best practices

Minimum Qualifications

* A minimum of 2 years of experience in pharmaceutical sales or a related field

• Must reside within commutable distance of 50 miles of the primary city in the sales territory
• Strong understanding of customer engagement principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Preferred Knowledge, Skills, and Abilities

* Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)

• 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
• Ability to work in an ambiguous environment undergoing transformation
• Proven track record in coaching, training, and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets, and other responsibilities
• Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
• Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem
• Ability to assimilate and communicate complex clinical and product information
• Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply

Competencies

* Accountability for Results: Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

• Strategic Thinking & Problem Solving: Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity: Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication: Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for arenaflex.
• Respectful Collaboration: Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development: Play an active role in professional development as a business imperative.

Compensation and Benefits

* Salary range: $104,640.00 - $149,600.00, plus incentive opportunity

• Comprehensive medical, dental, vision, prescription drug coverage, company-provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company-provided benefits.

How to Apply

If you are a motivated and results-driven professional with a passion for customer engagement and sales, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application portal.

Disclaimer

arenaflex is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [Accommodation Request].

Security Notice

arenaflex takes security and protection of your personal information very seriously. Please be aware that individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand that arenaflex will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card, or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not arenaflex. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Apply for this job