Experienced Customer Manager – Natural Products – Remote Opportunity in Ohio

Are you a results-driven professional with a passion for driving sales growth and market share expansion? Do you thrive in a dynamic environment where no two days are the same? Join arenaflex as a Customer Manager and take charge of managing our principals' business within designated customer accounts. As a key member of our team, you will be responsible for delivering exceptional results, building strong relationships with customers, and driving business growth through strategic planning and execution.

About arenaflex

arenaflex is a leading provider of retail sales services, digital strategy, and business intelligence solutions. We empower brands to thrive in the world of omnichannel shopping by building lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online. Our team of over 20,000 associates is committed to an unmatched level of trust and transparency in the industry. We understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options.

Key Responsibilities

As a Customer Manager at arenaflex, you will be responsible for:

• Achieving sales goals and delivering principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Developing a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
• Personally calling on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Achieving results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Overseeing all manufacturers' expenditures at the customer.
• Ensuring a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Managing manufacturers' trade marketing funds, processing direct shipments via the Sales Support Coordinator, and leveraging data to sell concepts to the customer.
• Operating within the designated budget, ensuring efficient use of resources.
• Maintaining open lines of communication with key principals to ensure alignment and collaboration.
• Collaborating with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Utilizing your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Providing timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Sharing information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Utilizing computer systems and technology to achieve the objectives of the Customer Business Plan and continuously developing and maintaining skill levels to support the use of arenaflex communication systems.
• Providing feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Completing special projects as requested, contributing to the overall success of the team.

Essential Qualifications

* Bachelor of Arts Degree or equivalent work experience.

• A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
• Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
• Ability to handle multiple projects simultaneously with strong organizational skills.

Preferred Qualifications

* Experience in the natural products industry.

• Strong knowledge of the retail landscape and market trends.
• Proven track record of achieving sales growth and market share expansion.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Physical Requirements

* Seeing

• Color Perception
• Lifting (50 – lbs.)
• Ability to Travel
• Listening
• Pushing/Pulling
• Carrying (20 – lbs.)

Work Environment and Company Culture

As a Customer Manager at arenaflex, you will be part of a dynamic and supportive team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Our company culture is built on a foundation of trust, transparency, and collaboration. We offer a flexible and remote work environment, allowing you to work from the comfort of your own home. Our team is committed to making a real impact for our clients, retail partners, and their customers.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a base salary, commission, and bonus structure. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Our company culture values work-life balance, and we offer flexible scheduling options to ensure that you can maintain a healthy balance between your work and personal life.

Career Growth Opportunities and Learning Benefits

As a Customer Manager at arenaflex, you will have opportunities to grow and develop your career in a dynamic and supportive environment. We offer training and development programs to help you build your skills and knowledge, and we encourage our associates to take ownership of their career development. Our company culture values learning and growth, and we offer opportunities for advancement and professional development.

How to Apply

If you are a motivated and results-driven professional with a passion for driving sales growth and market share expansion, we encourage you to apply for the Customer Manager position at arenaflex. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all associates. If you require reasonable accommodation during the application process, please contact [insert contact information]. Apply for this job