Experienced On-Call Customer Ambassador in Hospitality – Redland, FL

At arenaflex, we're passionate about delivering exceptional hospitality experiences that leave a lasting impression on our guests. As an On-Call Customer Ambassador, you'll play a vital role in creating a warm and welcoming atmosphere that showcases our commitment to quality and service excellence. If you're a people person with a passion for hospitality, we encourage you to join our dynamic team and embark on a fulfilling career journey.

About arenaflex

arenaflex is a leading hospitality company dedicated to providing exceptional dining experiences that exceed our guests' expectations. With a strong focus on community and employee development, we strive to create a supportive environment where our associates can thrive and grow. Our commitment to quality, innovation, and customer satisfaction has earned us a reputation as a trusted partner in the hospitality industry.

Job Summary

As an On-Call Customer Ambassador, you'll be responsible for creating a welcoming atmosphere by greeting guests, offering samples, and leading engaging marketing and wellness programs. You'll work closely with our team to ensure seamless execution of daily operations, maintain high standards of customer service, and contribute to the overall success of our hospitality business.

Key Responsibilities

* Greet every customer warmly and ensure a high level of hospitality, creating a positive first impression that sets the tone for a memorable experience

• Support team members by ensuring they have the resources they need to succeed, fostering a collaborative and supportive work environment
• Communicate customer feedback and concerns to supervisors, providing valuable insights to drive continuous improvement and excellence
• Maintain current marketing, wellness, and culinary programs, staying up-to-date on the latest trends and best practices in the industry
• Lead weekly promotions and programs for guests, showcasing our commitment to innovation and customer satisfaction
• Share best practices and recognize the efforts of co-workers, promoting a culture of teamwork and recognition
• Advocate for effective selling techniques and assist customers in their decision-making process, driving sales and revenue growth
• Ensure that display foods are attractively presented and served according to standards, maintaining high levels of quality and presentation
• Perform additional duties as assigned, demonstrating flexibility and adaptability in a fast-paced hospitality environment

Essential Qualifications

* Ability to create a welcoming atmosphere and provide exceptional customer service

• Strong communication skills, with the ability to effectively communicate with guests, team members, and supervisors
• Team collaboration and problem-solving skills, with the ability to work effectively in a fast-paced environment
• Ability to understand and communicate daily menu items effectively, with a focus on quality and presentation
• Knowledge of effective selling techniques, with the ability to assist customers in their decision-making process

Preferred Qualifications

* Previous experience in events or hospitality, with a proven track record of delivering exceptional customer experiences

• High school diploma or equivalent, with a focus on customer service, hospitality, or a related field
• Ability to lift and/or move up to 50 pounds, with a focus on physical stamina and mobility

Career Growth and Development Opportunities

At arenaflex, we're committed to providing our associates with the training, support, and resources they need to succeed and grow in their careers. Our comprehensive training program includes:

• Hands-on training and coaching, with a focus on developing exceptional customer service skills
• Ongoing education and development opportunities, with a focus on staying up-to-date on the latest trends and best practices in the industry
• Career advancement opportunities, with a focus on promoting from within and recognizing associate contributions and achievements

Work Environment and Company Culture

arenaflex is proud to offer a supportive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of:

• Respect and empathy, with a focus on creating a positive and inclusive work environment
• Open communication and transparency, with a focus on fostering a culture of trust and collaboration
• Continuous learning and development, with a focus on staying up-to-date on the latest trends and best practices in the industry
• Recognition and rewards, with a focus on celebrating associate achievements and contributions

Compensation and Benefits

arenaflex offers a competitive compensation package, including:

• Pay ranges from $18.00 to $19.00 per hour, with opportunities for advancement and career growth
• Complimentary meals, uniforms, and laundering services at select locations
• Associate Shopping Program, Identity Theft Protection, Pet Insurance, and Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program)
• Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs) for full-time associates

Why Work in Redland, FL?

Redland, FL, offers a unique blend of a vibrant community and scenic beauty, with a warm climate and plenty of outdoor activities, farmers' markets, and cultural experiences. The welcoming environment and strong community ties provide a supportive backdrop for both personal growth and career advancement.

How to Apply

If you're a motivated and enthusiastic individual with a passion for hospitality, we encourage you to apply for this exciting opportunity to join our dynamic team at arenaflex. Apply today and take the first step towards a fulfilling career in hospitality! Apply for this job