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Experienced Inside Sales Specialist - Live Chat and Email

Work from home Full-time role Hiring

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a leading supplier and fabricator of innovative products, we're committed to delivering exceptional service and building long-lasting relationships with our clients. We're now seeking an experienced Inside Sales Specialist to join our team and help drive our growth.

About arenaflex

arenaflex is a dynamic and forward-thinking company that's passionate about providing top-notch products and services to a wide range of industries. With a strong presence in North America, we're proud to be a leading supplier of Hole Products, including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.

The Role

As an Inside Sales Specialist at arenaflex, you'll play a critical role in developing and maintaining relationships with our existing customers, gathering requirements, and negotiating terms to provide our products to a wide variety of industries and applications. Your primary focus will be on digital communications, including live chat and email, with customers. You'll be responsible for:

  • Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
  • Identifying and investigating customer requirements and providing solutions to meet their needs
  • Making accurate, rapid cost calculations to provide customers with quotations
  • Negotiating the terms of agreements and closing sales
  • Providing superior customer service to increase sales opportunities
  • Advising on forthcoming product developments and upselling special promotions
  • Checking quantities in inventory and order progress with suppliers
  • Gathering market and customer information to provide feedback on future buying trends
  • Identifying new markets and business opportunities
  • Aiming to meet or exceed sales targets

What We're Looking For

We're seeking a highly motivated and enthusiastic sales professional with a strong background in industrial/technical product sales, B2B sales, or customer service experience. You'll need:

  • A degree in Business Administration, Marketing, or equivalent sales experience
  • Strong math skills and the ability to learn technical product applications
  • Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
  • Excellent communication skills, both verbal and written
  • Strong team player with the ability to prioritize and multi-task
  • Ability to demonstrate creativity and initiative in a sales environment
  • High level of professionalism with strong attention to detail

Why Join arenaflex?

We're proud to offer a competitive salary, reflecting your skills and experience, as well as a range of benefits and perks, including:

  • Quarterly recognition incentives
  • Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A commitment to workforce diversity and a Drug-Free Workplace

How to Apply

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please visit our website at arenaflex.com/careers to learn more about this exciting opportunity and submit your application.

Benefits

* 401(k)

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift

* 8 hour shift

Work Location

* In-person apply!

Ready to Apply?

We're excited to review your application and look forward to welcoming you to our team! Apply for this job

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