Experienced Full Stack Customer Success Consultant – Technical Architect at arenaflex
At arenaflex, we're not just building better tech – we're rewriting how data moves and what the world can do with it. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. We're looking for a talented and motivated individual to join our team as a Customer Success Consultant – Technical Architect. This role is ideal for someone who loves technology but equally enjoys solving business problems for customers.
About arenaflex
arenaflex is a cutting-edge technology company that's revolutionizing the way data is processed and utilized. Our platform is designed to help companies unlock the full value of their data, and we're looking for a talented individual to help us achieve this goal. As a Customer Success Consultant – Technical Architect, you'll work closely with our customers to understand their goals, use cases, and challenges, and design and drive tailored success and implementation plans that accelerate adoption, ensure high retention, and support customers as their use of the platform matures and scales.
What You'll Do
As a Customer Success Consultant – Technical Architect at arenaflex, you'll be responsible for:
- Acting as a trusted technical partner to our customers, establishing yourself as their go-to technical advisor and helping them adopt and expand their use of arenaflex to drive real business value.
- Collaborating across teams to identify opportunities and communicate the technical value of arenaflex to a wide range of customer stakeholders.
- Leading post-sales engagements, serving as a key technical contact after the sale, and coordinating with internal teams to deliver successful outcomes, including enabling customers around the product features.
- Driving customer success by collaborating with support engineers to troubleshoot issues, identify root causes, and provide actionable insights that inform the customer's strategic direction.
What You'll Bring
To be successful in this role, you'll need to bring the following skills and qualities:
- The ability to thrive in a fast-paced, high-pressure, dynamic start-up environment.
- Clear, consistent demonstration of self-starter behavior and a desire to solve challenging technical problems with minimal supervision.
- Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience.
- Quick learning ability and a strong interest in new technologies.
- Project management experience for effective internal stakeholder management, coordinating with various teams to ensure account success.
- A hybrid work position that transitions into a remote position upon completion after one year, with a requirement to come into the Barcelona office 3 times a week for the first year.
What Gives You an Edge
While not required, the following qualifications and experiences will give you an edge in this role:
- A bachelor's degree in Computer Science, Data Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field, or related experience in a technical domain.
- Up to 5 years of prior experience working in a technology company or related field.
- Experience in building solutions with Apache Kafka, Hadoop, relational and NoSQL databases, message queues, APIs, and related products.
- Proficiency in Java or other modern programming languages and distributed systems.
- A basic understanding of Linux (e.g., Red Hat or Debian) is a plus, but not required.
What We Offer
At arenaflex, we offer a dynamic and inclusive work environment that's committed to helping our employees grow and develop their careers. Some of the benefits we offer include:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Flexible work arrangements, including remote work options.
- Access to cutting-edge technology and tools.
- Professional development opportunities, including training and mentorship programs.
Why Join arenaflex?
arenaflex is a company that's passionate about making a difference in the world. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' growth and development. We believe that everyone deserves to be treated with respect and dignity, and we're committed to creating a workplace that reflects these values.
How to Apply
If you're a motivated and talented individual who's passionate about technology and customer success, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer. We're committed to creating a workplace that's inclusive and diverse, and we welcome applications from all qualified candidates. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Come As You Are
At arenaflex, we believe that belonging isn't a perk – it's the baseline. We work across time zones and backgrounds, knowing that the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible. Apply for this job