Experienced Full Stack Process Automation Engineer – GTM and Customer Operations

At arenaflex, we're revolutionizing the way companies approach security, innovation, and growth. As a global leader in offensive security solutions, we're committed to fostering a strong and inclusive culture that prioritizes customer outcomes, transparency, and accountability. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. We're seeking an experienced Full Stack Process Automation Engineer to join our GTM and Customer Operations team. As a key member of our RevOps team, you'll play a critical role in scaling and operationalizing go-to-market systems across Sales, Marketing, Customer Success, and Support. Your expertise in process automation, system design, and GTM strategy will enable us to move with clarity and speed, driving business growth and customer satisfaction.

About arenaflex

arenaflex is a global leader in offensive security solutions, trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. We were named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024. Our Flexible Work approach enables our team members to work remotely while maintaining productivity and collaboration.

Job Summary

We're looking for a strategic systems thinker who understands the end-to-end GTM motion, sees how business goals translate into process and system design, and brings hands-on expertise across a modern GTM tech stack. As a Staff Process Automation Engineer, you'll lead the design and automation of GTM business processes, from lead flow to customer handoffs, renewals, and forecasting. You'll own and evolve our system architecture across Salesforce and adjacent tools to meet strategic and operational needs.

Key Responsibilities

* Lead the design and automation of GTM business processes, from lead flow to customer handoffs, renewals, and forecasting

• Own and evolve our system architecture across Salesforce and adjacent tools (Salesloft, Workato, enrichment tools, Freshdesk, etc.) to meet strategic and operational needs
• Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility
• Lead the GTM systems roadmap with the Senior Salesforce Application Engineer, aligning on priorities, sequencing, and dependencies
• Work directly with the CEO and SVP of GTM Operations to shape the roadmap
• Oversee delivery from external Salesforce development partners, ensuring alignment, velocity, and high-quality execution against business needs
• Serve as a core systems partner to RevOps, embedded in pipeline reviews, forecasting, and revenue planning
• Apply and uphold standards for automation, change management, and documentation within the GTM systems scope
• Continuously identify opportunities to improve process efficiency and system usability through configuration, automation, or design changes

Minimum Qualifications

* 5+ years of experience configuring Salesforce and building process automations in a high-growth, cross-functional environment

• Strong knowledge of GTM systems and processes, including lead management, opportunity lifecycle, forecasting, and renewals with tools such as Salesloft, Workato, Freshdesk, and data enrichment platforms (e.g., Clearbit, ZoomInfo, etc.)
• Proven ability to translate business requirements into scalable, maintainable Salesforce solutions
• Hands-on experience with Salesforce Sales Cloud and Service Cloud, including Flow and Apex development
• Proven experience collaborating with senior executives, with the ability to communicate technical concepts clearly and contribute to strategic decision-making
• Strong understanding of Salesforce architecture and system integrations; Salesforce Administrator Certification required
• Experience building GTM reporting and dashboards in Salesforce
• Familiarity with integrations across tools like Workday and marketing automation platforms

Preferred Qualifications

* Salesforce Advanced Administrator, Platform App Builder, or Business Analyst certification

• Background in RevOps, SalesOps, or GTM systems strategy with direct exposure to quote-to-cash or CPQ workflows

What We Offer

* Competitive compensation and benefits package

• Flexible Work approach, enabling remote work while maintaining productivity and collaboration
• Opportunities for career growth and professional development
• Collaborative and inclusive company culture
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

How to Apply

If you're a strategic systems thinker with a passion for process automation and GTM strategy, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

Employment at arenaflex is contingent on a background check.

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