See all roles

Experienced Customer Due Diligence (CDD) Analyst – Global Compliance Team at arenaflex

Work from home Full-time role Hiring

At arenaflex, we're revolutionizing the way immigrants access financial services across borders. Our multi-currency platform processes over $1 billion in monthly transactions, providing instant remittances, foreign exchange services, and multi-currency accounts in a seamless experience. With 300+ employees across 15+ countries, our platform supports twelve currencies and integrates directly with local banks and mobile money providers, ensuring fast, low-cost transactions. But we're not stopping at payments – we're building a comprehensive financial ecosystem empowering immigrants with the financial tools they need to thrive, wherever they go.

Our Vision:

At arenaflex, our vision is to build the first full-stack financial services hub for the world's immigrant population. We're passionate about creating a platform that not only meets their financial needs but also provides them with the tools and resources to succeed in their new communities.

About the Role:

We're seeking an experienced Customer Due Diligence (CDD) Analyst to join our global Compliance team. As a CDD Analyst, you'll play a critical role in ensuring the integrity of our customer onboarding process, reviewing and verifying identification and other KYC documentation, and identifying potential risks and red flags. This is a fully remote entry-level position, and we're looking for someone with a strong background in AML compliance operations and a passion for working in a fast-paced fintech environment.

Responsibilities:

As a CDD Analyst at arenaflex, you'll be responsible for:

  • Reviewing and verifying identification and other KYC documentation of individual and business customers at account onboarding
  • Reviewing and decision transaction monitoring alerts
  • Reviewing and decision sanction screening alerts
  • Reviewing and clearing alerts triggered during the KYC verification process, including screenings for politically exposed persons (PEPs), negative news/adverse media, sanctions, and other suspicious activity or red flags
  • Performing first review of potential higher risk customers or customers/activity displaying or indicating red flags, and escalating accounts as necessary to the relevant compliance teams
  • Actively developing and maintaining knowledge of AML and criminal trends, methods, and typologies, and subsequently applying these to the assessment of customer identification, verification, and behavioral data to identify unusual activity
  • Developing and maintaining standard operating procedures and other documentation as needed for CDD-related responsibilities
  • Engaging in cross-functional responsibilities and assisting the Chief Compliance Officer or Team Lead where needed

Requirements:

To be successful in this role, you'll need:

  • Four-year degree or equivalent experience
  • 1 year of experience in a compliance role at a fintech or financial institution
  • Familiarity and experience with daily operational compliance responsibilities such as KYC review, ID verification, EDD, and various AML/fraud/sanctions alerts clearing and decisioning
  • The ability to act independently in analyzing a customer's risk
  • Proficient in Microsoft Office Suite or Google Sheets
  • Excellent analytical, investigative, verbal, and written communication skills, particularly in English
  • Exceptional organizational skills and fine attention to detail
  • Ability to balance competing priorities on a daily basis, take ownership of work product in the absence of continuous guidance, and consistently deliver results
  • Adaptability to global operational need and ability to work in a rapidly changing business and regulatory environment

What We Offer:

As a CDD Analyst at arenaflex, you'll have the opportunity to work with a talented team of professionals who are passionate about creating a more inclusive and accessible financial system.

We offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • Flexible remote work arrangements
  • Access to cutting-edge technology and tools
  • A comprehensive training program to help you develop your skills and expertise

How to Apply:

If you're passionate about AML compliance and want to join a team that's making a real difference in the lives of immigrants, apply now! Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!

Note:

This role will require occasional rotating weekend shifts. Apply for this job

You might like

Experienced Customer Support Representative – Remote Contractor Services (Philippines Base, US Hours)

Work from home Full-time role

Experienced Customer Testimonial Specialist – Transforming Feedback into High-Impact Marketing Assets for arenaflex

Work from home Full-time role

Experienced Vendor Customer Success Manager – Global Partnership Development and Sales Excellence

Work from home Full-time role

Experienced Customer Enablement Partner – Apple Device Management Solution Expert

Work from home Full-time role

Experienced Full Stack Senior Cybersecurity Customer Success Manager – Web & Cloud Application Development

Work from home Full-time role

Director of Operations and Customer Intelligence – Scaling Revenue Engine and Driving Customer-Centric Growth at arenaflex

Work from home Full-time role

Associate Customer Business Manager – Driving Growth and Innovation at arenaflex

Work from home Full-time role

Experienced Full Stack Customer Success Team Lead – Asana

Work from home Full-time role

Experienced Customer Success Professional – Build Your Own Role at arenaflex

Work from home Full-time role

Experienced Manager, Customer Success (Partnerships) – Immigration Industry Expertise

Work from home Full-time role

Infrastructure Portfolio Team Technical Analyst - Laboratory Infrastructure - Active Security Clearance Required

Work from home Full-time role

Experienced Data Entry Customer Care Representative – Remote Work Opportunity at arenaflex

Work from home Full-time role

FT/PT Remote AI Prompt Engineering & Evaluation - Will Train

Work from home Full-time role

Experienced Live Chat Data Entry Specialist – Remote Customer Service & Data Management

Work from home Full-time role

PL SQL- Intern convert to FTE

Work from home Full-time role

Project Manager - Project Management Office (PMO)

Work from home Full-time role

8600 Loader - 2nd Shift

Work from home Full-time role

Experienced Live Chat Agent – Flexible Schedule Available at arenaflex

Work from home Full-time role

Mortgage Loan Processor/Servicer - To 60K - Chicago, IL - Job 3706

Work from home Full-time role

Senior Support Manager | PSP

Work from home Full-time role