Experienced Remote Data Entry / Medical Intake Specialist – Utilization Review Department

At arenaflex, we are dedicated to delivering exceptional healthcare services with a commitment to excellence and efficiency. With over three decades of industry experience, we pride ourselves on providing innovative, high-quality care tailored to meet the needs of our clients while being mindful of healthcare expenditures. As a recognized leader in personalized managed healthcare, we are seeking an experienced Remote Data Entry / Medical Intake Specialist to join our esteemed organization.

About arenaflex

arenaflex is a forward-thinking organization that has been at the forefront of the healthcare industry for over three decades. Our commitment to delivering comprehensive services with a focus on excellence and efficiency has earned us a reputation as a trusted partner in the healthcare sector. We take pride in our innovative approach to healthcare, which is centered around providing high-quality care that meets the unique needs of our clients while being mindful of healthcare expenditures.

Job Summary

As a Medical Intake/Data Entry Specialist, you will play a pivotal role within our Utilization Review Department. Your responsibilities will include gathering intake information, establishing electronic patient files, and managing certification letters through various channels such as printing, mailing, faxing, and copying. This is a remarkable opportunity to be part of a team that is committed to exceptional healthcare service delivery.

Key Responsibilities

* Manage incoming calls for the Utilization Review Department and direct inquiries to the appropriate personnel.

• Retrieve and transfer voicemail messages to designated nursing staff.
• Collect demographic information for the creation and maintenance of patient files.
• Print, mail, fax, and duplicate correspondence as necessary.
• Provide assistance with additional tasks as required to support departmental operations.
• Collaborate with the Utilization Review team to ensure seamless communication and efficient workflow.
• Maintain accurate and up-to-date records of patient information and correspondence.
• Develop and implement processes to improve data entry efficiency and accuracy.
• Participate in training and professional development opportunities to enhance skills and knowledge.

Qualifications

* Education: High School Diploma or equivalent required. Training or coursework in computers, medical terminology, data entry, and word processing is advantageous.

• Experience: A minimum of one year of office experience is mandatory, with healthcare environment experience preferred.
• Skills: Proficient in computer usage, data entry, word processing, and handling multi-line phone systems. Bilingual skills are a plus but not essential.
• Personal Attributes: We seek a candidate with a courteous phone manner, strong attention to detail, and solid organizational abilities. The ideal candidate should excel in prioritizing tasks and providing clerical support to diverse professional staff while demonstrating strong customer service skills.

Essential Qualifications

* Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment with multiple priorities.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience with electronic medical records (EMRs) and data entry software.
• Ability to maintain confidentiality and handle sensitive information.

Preferred Qualifications

* Experience working in a healthcare environment.

• Knowledge of medical terminology and coding systems.
• Certification in medical coding or data entry.
• Experience with customer relationship management (CRM) software.

Career Development Opportunities

We are committed to fostering motivated, customer-oriented individuals and are pleased to offer training for those eager to expand their skillset, paving the way for potential career advancement within our organization. arenaflex offers a range of training programs and professional development opportunities to help you grow and succeed in your career.

Compensation and Benefits

* Competitive starting wage: $16.00 - $16.50 per hour, based on experience.

• Eligibility for quarterly bonuses.
• Full-time schedule, Monday through Friday – no weekends or nights required.
• Comprehensive benefits package, including a 401(k) plan with company match.
• Paid time off.
• Shift differential for the Monday-Friday schedule from 9:30 AM to 6:00 PM.
• Hybrid work arrangement post-training – work remotely two days a week after completing the training period (note: full-time in-office training is required).

Work Environment and Company Culture

arenaflex is committed to creating a diverse and inclusive workplace that welcomes applicants from all walks of life. We take pride in our collaborative and supportive work environment, where employees feel valued and empowered to contribute to our mission. Our company culture is centered around excellence, innovation, and customer satisfaction, and we strive to create a workplace that reflects these values.

How to Apply

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply to this job Apply for this job