Experienced Customer Service Sales Representative - Fully Remote Opportunity at arenaflex
Are you a motivated and results-driven individual looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer service and sales experience? If so, we invite you to join our dynamic team at arenaflex as a Customer Service Sales Representative - Fully Remote!
About arenaflex
arenaflex is a forward-thinking organization that values innovation, collaboration, and customer satisfaction. Our team is dedicated to providing exceptional service and support to our customers, and we're looking for like-minded individuals to join our ranks. As a remote employee, you'll enjoy the flexibility and freedom to work from the comfort of your own home, while still being part of a dynamic and supportive team.
Job Summary
As a Customer Service Sales Representative - Fully Remote, you'll be responsible for continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems. You'll deliver sales results that meet client performance objectives, while also adhering to standard contact procedures and operational processes. If you're a motivated and results-driven individual with excellent communication and sales skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Contact existing customers on behalf of arenaflex, utilizing state-of-the-art technology and client relationship management systems
- Upgrade or resubscribe their services, delivering sales results that meet client performance objectives
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
- Adhere to standard contact procedures and attempt to build relationships, build support for arenaflex products and services, and overcome prospect objections
- Adhere to operational processes, PCI compliance, client standards, and program standards
Requirements
* Must be a North Carolina Resident
- Private and secure workspace at home free from background noise or distractions
- Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
- Professional vocabulary
- Excellent communication skills both oral and written
- Assertive, quick thinking
- Excellent schedule adherence and attendance
- Prior work-from-home call center experience is a plus!
- Good computer skills
Technical Requirements
* Must provide your own Computer or Laptop
- Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up  a separate 19 monitor with 1280Ã1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Free space  5 GB
- Processor speed  Dual Core @3 GHz or better OR Quad Core @2GHz or better
- RAM Required  8 GB
- Anti-Virus  Full versions of Windows Defender or Essentials
Benefits
* Competitive hourly wages and up to an additional $736 per month commission opportunities
- Two base hourly pay raises during the first year of employment
- Limited Full-Time Opportunities Available
- 100% Paid Virtual Training. No on-site Training is needed!
- Advancement opportunities in virtual leadership, training, quality, and workforce management roles
- No Cold Calling
- 401k Plan
- Medical, Dental, and Vision Insurance after only 90 days for Full Time
- Free Satellite Radio service perks
- $22 monthly internet stipend for those who qualify
Career Growth Opportunities
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Sales Representative - Fully Remote, you'll have opportunities to advance into virtual leadership, training, quality, and workforce management roles. Our comprehensive training program will equip you with the skills and knowledge you need to succeed in your role and beyond.
Work Environment and Company Culture
As a remote employee, you'll enjoy the flexibility and freedom to work from the comfort of your own home. Our team is dedicated to providing exceptional service and support to our customers, and we're looking for like-minded individuals to join our ranks. Our company culture values innovation, collaboration, and customer satisfaction, and we're committed to creating a positive and supportive work environment.
Compensation and Perks
As a Customer Service Sales Representative - Fully Remote, you'll enjoy a competitive hourly wage and up to an additional $736 per month commission opportunities. You'll also receive two base hourly pay raises during the first year of employment, as well as limited full-time opportunities available. Our comprehensive benefits package includes 401k, medical, dental, and vision insurance, as well as free satellite radio service perks and a $22 monthly internet stipend for those who qualify.
How to Apply
If you're a motivated and results-driven individual with excellent communication and sales skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to review your application and discuss this opportunity further! Apply for this job