Experienced Remote LTC Data Entry Technician – Long-Term Care Pharmacy Operations
At arenaflex, we're dedicated to revolutionizing the way we approach long-term care pharmacy services. As a leader in the industry, we're seeking a highly skilled and motivated Remote LTC Data Entry Technician to join our team. This is an exceptional opportunity to work in a dynamic environment, leveraging your expertise to drive success and make a meaningful impact on the lives of our clients and their patients.
Overview
arenaflex is committed to providing innovative solutions that enhance the quality of life for seniors and their caregivers. Our team of dedicated professionals is passionate about delivering exceptional service, and we're looking for like-minded individuals to join our growing family. As a Remote LTC Data Entry Technician, you'll play a vital role in supporting our pharmacy operations, ensuring seamless communication with clients, and maintaining the highest standards of quality and productivity.
Working Hours and Location
We offer a flexible schedule that allows you to balance your work and personal life. As a Remote LTC Data Entry Technician, you'll work 11:00am-7:30pm EST, with rotating weekends and holidays. To be eligible for this role, you must currently reside in one of the following states where arenaflex is licensed: AZ, CO, IN, FL, KS, MA, MI, MO, OH.
Responsibilities
As a Remote LTC Data Entry Technician, your primary responsibilities will include:
- Triage calls and assist callers in a timely and professional manner
- Contact physician's offices as needed for refill authorization
- Verify client orders as needed and process new and refill prescriptions
- Open orders, verify eligibility, and input prescriptions while maintaining productivity and quality standards
- Document correspondence and follow-up in the system
- Prepare audit sheets and provide feedback to manager
- Forward incomplete or rejected scripts to the appropriate department for resolution and track status in the system
- Initiate and document correspondence and follow-up in the system
- Answer incoming calls promptly and provide exceptional customer service to clients
Qualifications
To be successful in this role, you'll need:
- A High School diploma or general education degree (GED)
- Pharmacy Technician license and Certification (CPhT) as per state requirements
- Long-term care pharmacy experience is required
- Frameworks and Docutrack experience is also required
arenaflex's Core Values
At arenaflex, we're driven by a set of core values that guide our interactions with clients, patients, and employees:
- Integrity: We operate with honesty, fairness, and ethics in everything we do.
- Compassion: We're committed to serving seniors with empathy and understanding.
- Stewardship: We strive to maximize our mission and margin while minimizing waste.
- Innovation: We're constantly seeking new ways to enhance our value to clients and their patients.
- Teamwork: We work together unselfishly towards our goals, supporting each other every step of the way.
Benefits and Perks
As an employee-owner at arenaflex, you'll enjoy:
- Competitive pay, aligned with market guidelines
- A comprehensive benefits package, including generous paid time off plans
- Professional liability coverage
- 100% employer-funded ESOP retirement plan
- 401(k) and Roth(k) plans
- Continuing education opportunities
- Credit union membership
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to providing a fair and inclusive work environment for all employees. We welcome applications from diverse candidates and are proud to be an employer of choice for individuals from all backgrounds.
Take the Next Step
If you're ready to join a dynamic team and make a meaningful impact in the lives of seniors and their caregivers, apply now! We can't wait to discuss how you can become a vital part of our success story. Apply to this job Apply for this job