Experienced Full Stack Data Entry and Customer Service Representative - Omnicare at arenaflex
Are you a highly motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you have a knack for data entry and a strong understanding of pharmacy operations? If so, we encourage you to apply for the Experienced Full Stack Data Entry and Customer Service Representative role at Omnicare, a CVS Health Company.
About arenaflex
arenaflex is a leading healthcare company that is committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we strive to create a supportive and innovative team environment for all our members. With a strong focus on customer service, we aim to provide the best possible experience for our patients and customers.
Role Summary
As a Full Stack Data Entry and Customer Service Representative at Omnicare, you will play a critical role in supporting the medication dispensing process at our closed-door pharmacy. You will be responsible for performing order entry tasks, collaborating with other team members, and providing exceptional customer service to our patients and customers. Your attention to detail, strong communication skills, and ability to work in a fast-paced environment will make you an invaluable asset to our team.
Key Responsibilities
* Perform order entry tasks, including triaging customer service requests, calculating and verifying correct dosages, and providing dispensing pharmacists with information regarding allergies and drug interactions
- Collaborate with other team members to ensure accurate and timely medication dispensing
- Provide exceptional customer service to patients and customers, responding to their inquiries and resolving any issues in a timely and professional manner
- Create and maintain accurate customer records, ensuring that all information is up-to-date and secure
- Participate in ongoing training and development to improve your skills and knowledge in data entry and customer service
The Team and Rewarding Benefits
Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Our team is dedicated to delivering exceptional care and service to our patients and customers, and we offer a range of benefits to support your career growth and well-being.
- Competitive pay and comprehensive benefits
- Paid training, tuition support, and cross-training opportunities
- FREE business, leadership, and development courses
- Employee discount programs
- Affordable back-up child and elder care
- Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
- And more!
Required Qualifications
* Certification/licensed/registered pharmacy technician or as required by state law
- One (1) or more years of experience as a pharmacy technician
Preferred Qualifications
* Prior experience in the long-term care industry
- PTCB National Certification
Education
* Verifiable High School Diploma or GED
Pay Range
The typical pay range for this role is: $30.00 - $60.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.
Benefits and Perks
arenaflex offers a comprehensive benefits package, including:
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Fully-paid term life insurance plan
- Short-term and long-term disability benefits
- Paid Time Off (PTO) or vacation pay
- Paid holidays throughout the calendar year
- Number of paid holidays, sick time, and other time off consistent with relevant state law and company policies
Work Environment and Culture
Our team is dedicated to delivering exceptional care and service to our patients and customers, and we strive to create a supportive and innovative team environment for all our members. We believe in fostering a culture of respect, empathy, and open communication, and we encourage our colleagues to share their ideas and suggestions for improving our services.
How to Apply
If you think this role describes you, we would love to hear from you. Apply now to join our team! Apply To This Job
Simple Application Process
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Equal Employment Opportunity
arenaflex is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Apply for this job