Sr. Product Designer

WorkWave is the leading provider of cloud-based software solutions to pest control, lawn care, landscape management, and other green industries. Our special sauce is our team: We’re a group of makers, doers, creative thinkers, and hard workers, and we’re always looking for individuals who embrace those ideals to come and help us grow. When you become a part of this company, you’ll become part of a dynamic, friendly, fun, and forward-looking community. At WorkWave, we are committed to empowering the hardworking service professionals who keep our world safe, clean, and beautiful. Through our powerful suite of software and fintech solutions, we give these business owners the tools they need to run their businesses more efficiently, increase profitability, and deliver exceptional service. The Role As we continue to transform how our customers operate through AI-driven innovation and seamless experiences, we are seeking a Senior Product Designer to help craft exceptional user experiences that make complex workflows simple and intuitive. You will be part of our collaborative, diverse team who value winning as a team and innovating to change the industry. This role is perfect for an experienced designer who thrives on solving complex problems for non-technical users, has a passion for creating products that feel effortless to use, and wants to make a meaningful impact on the lives of hardworking service professionals across the country.

Key Responsibilities

Product Design Excellence Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build Develop multiple solutions for specific challenges that can be delivered across a range of products, platforms, and devices with a bias for action and crisp management of priorities Manage the design process for your projects from discovery and concept ideation through flows and wireframes to full-fidelity prototype designs Ensure all designs prioritize the needs of non-technical users, focusing on simplicity, speed, and trust Collaboration & Communication Partner with Research and Content teams to ensure design concepts meet our customers' needs and deliver desired results Collaborate closely with business stakeholders, product managers, engineers, and other designers in a triad model Clearly present your design process, inspiration, and decisions to stakeholders, including senior executives Use storytelling techniques to communicate complex design rationale and build alignment across teams Design System & Consistency Champion cohesion, consistency, and accessibility by delivering designs that promote our organization's experience strategy and design system usage Contribute to the evolution of our design system to ensure scalability and adoption Apply Jobs-to-be-Done methodology and user-centered design principles consistently across all work Help maintain design quality standards and best practices across the product portfolio Mentorship & Growth Model design excellence and share knowledge with other designers and cross-functional partners Nurture WorkWave's culture and principles within your team and the broader design practice Participate in design critiques, providing constructive feedback that elevates team output Stay current with design trends, tools, and methodologies, particularly those relevant to AI-powered products Required Qualifications 5+ years of experience as a user experience/product designer, interaction designer, information architect, or similar role 2+ years of leading large-scale product design initiatives with measurable business impact Strong portfolio demonstrating high-quality digital products that delivered results and showcase the depth of your design skills Proven experience clearly communicating and presenting complex problems to diverse audiences Deep understanding of user-centered design processes and human-computer interaction principles Proficiency in modern design tools (Figma preferred) and design thinking methodologies Proven ability to evaluate the customer and business impact of design decisions using both qualitative and quantitative research methods Experience designing for complex workflows and enterprise software environments Bachelor's degree in Design, HCI, or related field, or equivalent professional experience in the design field Demonstrated commitment to continuous learning and staying current with design trends and best practices

Preferred Qualifications

Experience designing for enterprise or SaaS products, particularly in B2B environments Background in designing for service industry workflows or field service management Experience with enterprise product design or financial services product design Previous work on AI-powered features or data-driven product experiences Experience working on complex problems at a systems/service level Knowledge of Jobs-to-be-Done methodology and service design principles Understanding of accessibility standards and inclusive design practices Experience with design systems and component-based design approaches Experience mentoring junior designers or leading design initiatives Background working in cross-functional product teams using agile methodologies Experience presenting to and influencing senior stakeholders and executives

What We Offer

Competitive salary and bonus Comprehensive health, dental, and vision coverage Flexible PTO and remote work options Professional development Opportunity to make a direct impact on products used by thousands of service professionals daily Collaborative, supportive team environment that values design excellence Access to cutting-edge design tools and resources Ready to Apply? If you're passionate about creating exceptional user experiences for hardworking service professionals and want to be part of a team that's transforming an entire industry through thoughtful design, we'd love to hear from you. Please include your portfolio and a brief note about what excites you most about this opportunity. WorkWave is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home.  WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey
• With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it
• Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers market all conveniently located on the first floor - making running errands on a break a breeze.
• We work hard but play hard too...need a break? When in the office kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong match
• WORKING REMOTE? Great! Our teams are well versed at working collaboratively in a fully virtual environment.  We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

RELAX, WE'VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND...

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz !
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Apply To This Job