Experienced Customer Account Representative (Inside Sales) – Virtual Customer Service Team

Are you a sales professional looking to take your career to the next level? Do you want to work with an innovative company that is consistently ranked as a top employer in the US? Join arenaflex, a leading provider of cutting-edge solutions, and create the future with us. We are adding Customer Account Representatives (Inside Sales) to our virtual customer service team, and we're looking for talented individuals who are eager to be part of our growing team!

About arenaflex

arenaflex is a forward-thinking company that is revolutionizing the way we live and work. We are a leader in the industry, and our commitment to innovation and excellence has earned us a reputation as a top employer in the US. Our team is passionate about creating solutions that make a real difference in people's lives, and we're looking for like-minded individuals to join us on this exciting journey.

Key Responsibilities

As a Customer Account Representative (Inside Sales) at arenaflex, you will be responsible for selling our products and services to customers, helping them to receive the best value for their money. You will work closely with customers to understand their needs and create a package that best meets their requirements. Your main responsibilities will include:

• Selling Comcast products and services that are both current and emerging
• Helping customers to receive the best value for their money by listening to their needs and creating a package that best meets their requirements
• Communicating effectively with customers through a professional manner
• Building a positive work relationship with customers to enhance the image and public perception of arenaflex
• Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers
• Selling additional services by recognizing opportunities to up-sell accounts and explaining new features
• Striving to exceed overall performance goals of the organization
• Interacting with customers via telephone, email, or face-to-face to assist with a variety of customer inquiries and issues
• Eliciting and recording customer information and inquiries using a computerized system
• Staying up-to-date with current and emerging communications and entertainment technologies for both arenaflex and its competition
• Recognizing, conveying, promoting, and selling products and service value
• Articulating our competitive advantage and maintaining excellent oral and written communication skills
• Demonstrating closing techniques consistently, repeatedly, and in a timely manner
• Establishing and maintaining effective relationships with customers delivering the arenaflex Quality Experience (AQE)
• Promoting and recommending arenaflex products and services based on a logical relationship to the customer's needs and interests
• Entering and confirming sales when appropriate
• Supporting other lines of business as call volume dictates
• Interacting and communicating collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience
• Achieving overall performance goals of the organization
• Attending training as required
• Regular, consistent, and punctual attendance
• Working nights and weekends, variable schedule(s), and overtime as necessary

Benefits

As a Customer Account Representative (Inside Sales) at arenaflex, you will enjoy a range of benefits, including:

• Competitive salary
• Comprehensive benefit packages effective on day 1, including medical, dental, and vision coverage
• 401(k) available after 90 days
• Paid training
• Free arenaflex courtesy services (cable, high-speed internet, etc.)
• Paid time-off (PTO), paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
• Tuition reimbursement (where applicable)
• Discounts on arenaflex Voice, OnDemand, and Personal Security Services (PSS)

Qualifications

To be successful as a Customer Account Representative (Inside Sales) at arenaflex, you will need:

• High school diploma or equivalent
• 2-5 years of sales experience preferred
• Demonstrated ability to work independently with little or no supervision
• In a virtual environment, arenaflex requires a minimum 100mbs speed, which is capable of being hard-wired into the provided equipment, either through a direct wall input or your router
• A quiet work area in a location that provides privacy from other people, activities, and noise
• A steady work surface
• A comfortable chair
• Adequate lighting
• Fast and reliable internet service

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that is committed to creating a positive work environment. Our team is passionate about creating solutions that make a real difference in people's lives, and we're looking for like-minded individuals to join us on this exciting journey. As a Customer Account Representative (Inside Sales), you will be part of a virtual customer service team that is dedicated to providing exceptional customer service and support.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to helping our employees grow and develop their careers. We offer a range of learning benefits, including:

• Comprehensive training programs
• Mentorship and coaching
• Opportunities for advancement and career growth
• Access to industry-leading technology and tools
• Collaborative and supportive work environment

How to Apply

If you're a sales professional looking to take your career to the next level, we want to hear from you! Apply today and let's build the future together. Apply To This Job

Equal Employment Opportunity/Affirmative Action/Drug-Free Workplace Employer

arenaflex is an equal employment opportunity/affirmative action/drug-free workplace employer. We are committed to creating a diverse and inclusive work environment that is free from discrimination and harassment. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job