Event Project Manager, Life Sciences

Job Description:

• Lead and execute end-to-end congress and life sciences event projects both onsite and remote
• Independently build, configure and launch web and mobile event apps using Backstage (Life Science and Congress events)
• Professionally manage customers and senior stakeholders across the project lifecycle
• Coordinate closely with congress organisers, vendors, internal departments and customers for seamless event execution
• Perform onsite responsibilities: iPad sign-in, lead scanning, appointments module setup/management, and training staff
• Ensure speakers are briefed and prepared for webinars, virtual sessions, or onsite presentations
• Oversee all event operations to ensure flawless delivery for virtual and face-to-face projects
• Deliver post-event communications, analyze event data, and provide reports, dashboards and recommendations to customers
• Work closely with Congress Lead; report to VP Professional Services and contribute to product and service development

Requirements:

• 2+ years prior experience in congress engagement and life sciences event planning and execution
• Experience with KOLs mapping, engagement and appointment management
• Thorough understanding of event approval workflows (Commercial, Medical, Legal Review) and regulatory requirements
• Experience in onsite business suite management and ancillary meetings planning in life sciences
• Ability to independently build, configure and launch web and mobile native event apps using Backstage
• Experience professionally managing customers and senior stakeholders with clear, timely communications
• Experience coordinating with congress organisers, vendors, internal departments, and customers
• Onsite operational skills: iPad sign-in, lead scanning, setup and management of appointments module
• Experience training field sales teams, booth staff, agencies and customers on onsite modules
• Experience ensuring speakers are briefed and managing event operations for virtual and face-to-face projects
• Post-event: handle communications, analyze event data, and deliver reports, dashboards and recommendations
• Technical proficiency with Excel, Veeva CRM, Veeva Link, Cvent, and SpotMe/Onomi
• Ability to escalate appropriately and navigate pharma decision-making and compliance vs. business needs
• Willingness to travel ~40%, out-of-hours availability and weekend work

Benefits:

• SpotMe Academy training and certification for Backstage
• Professional development and product training
• Frequent travel opportunities (approx. 40% travel for onsite events)
• Opportunity to influence product development and service offerings
• Cross-functional collaboration with services, implementation, product and sales teams

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