Experienced Full Stack Insurance Sales Professional – Hybrid Inbound Customer Sales & Insurance Agent

At arenaflex, we're passionate about delivering exceptional customer experiences and driving business growth through innovative solutions. As a leading provider of insurance services, we're seeking an experienced and results-driven Full Stack Insurance Sales Professional to join our dynamic Inbound Customer Sales team on a remote, full-time, and permanent contract. This exciting opportunity offers a unique blend of flexibility, competitive compensation, and opportunities for career growth and development.

About arenaflex

arenaflex is a forward-thinking organization that values flexibility, innovation, and customer-centricity. Our mission is to empower individuals and businesses to thrive in an ever-changing world. We're committed to fostering a culture of inclusivity, diversity, and continuous learning, where our employees can grow, develop, and make a meaningful impact.

The Role

As a Full Stack Insurance Sales Professional, you'll play a critical role in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our Inbound Customer Sales team. Your primary responsibilities will include:

• Handling inbound customer calls, emails, and online chats with a focus on providing personalized solutions, resolving issues, and upselling relevant products
• Building strong relationships with customers, understanding their needs, and delivering tailored recommendations to meet their requirements
• Utilizing expert sales skills to identify opportunities, negotiate, and close sales, resulting in increased revenue and customer satisfaction
• Collaborating with cross-functional teams to ensure seamless customer experiences, resolve complex issues, and drive business growth
• Staying up-to-date with industry trends, product updates, and regulatory changes to provide informed advice and guidance to customers
• Participating in ongoing training and development programs to enhance sales skills, product knowledge, and customer service expertise

The Experience and Skills You Need

To succeed in this role, you'll need:

• A minimum of 12 months consecutive sales experience in a targeted environment (not retail)
• A driven mindset with strong sales skills, a love for hitting targets, and a passion for delivering exceptional customer experiences
• Proven experience of working autonomously or in a home-based position, with excellent communication skills, and the ability to build rapport, listen to customers, and demonstrate empathy when needed
• A team player committed to creating an excellent customer experience, with an unflappable and resilient attitude to juggle tasks and bounce back quickly
• Strong problem-solving skills, with the ability to think critically and creatively to resolve complex issues
• Proficiency in using CRM software, sales tools, and other technology platforms to manage customer interactions and sales performance

Our Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package, including:

• A competitive salary, commensurate with experience
• A generous commission structure, with uncapped earning potential
• A flexible working arrangement, with the option to work from home and balance your time between our remote office and home
• A comprehensive training program, with clearly defined career progression opportunities
• Regular incentives, with amazing prizes to be won
• Annual leave, with 33 days annual leave (including bank holidays)
• A pension scheme, with matched employer contributions up to 5% of basic salary
• Life assurance, with employer-funded cover of 4x basic salary
• Free insurance protection plan, with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
• Employee discounts, with access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers

Schedule and Work Environment

* 8-hour shift, Monday to Friday

• 5-week rota, with flexibility to work between 8am and 8pm, including 2 Saturdays and 1 Sunday in every 5 weekends
• Remote work arrangement, with the option to work from home and balance your time between our remote office and home
• State-of-the-art equipment and technology, with a reliable internet connection

How to Apply

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. We're excited to hear from you and look forward to reviewing your application. Apply To This Job Apply for this job