Experienced Temporary Customer Service Representative – Work From Home Opportunity with arenaflex
At arenaflex, we're passionate about delivering exceptional customer experiences and building a culture of excellence and collaboration. As a Remote Temporary Customer Service Representative, you'll be the friendly voice our customers hear when they place their orders, and you'll play a vital role in driving our success. If you're looking for a dynamic and flexible opportunity to earn some extra cash before the holiday season, we're on the lookout for enthusiastic Temporary Entry Level Customer Service Representatives to join our team for a 3-week Temporary assignment starting on or around Wednesday, November 21st and wrapping up around Tuesday, December 17th.
About arenaflex
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we're committed to supporting the communities we work in and offering many benefits and programs that support the well-being of our employees. Our mission is to deliver exceptional customer experiences and build a culture of excellence and collaboration.
Key Responsibilities
As a Remote Temporary Entry Level Customer Service Representative, you'll be responsible for:
- Answering continuous inbound phone calls
- Taking and entering customer orders into the system
- Escalating any additional customer service needs
- Providing exceptional customer service and support to our customers
- Meeting and exceeding performance metrics and targets
What's in it for you?
* Competitive pay starting at $14.00 per hour plus upsell commission
- Shift premium of $0.50 per hour for hours worked after 4:30 PM
- Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
- Paid training and onboarding
- Employee discounts up to 50%
- Booster Discount Certificates that allow employees to purchase company products for free
- Opportunity to work from the comfort of your own home with a high level of computer knowledge and technical requirements
Requirements
* 18 years or older
- Living in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
- Availability for 30+ hours per week between 7:00 AM and 7:00 PM CST
- Ability to work on a computer with a high level of computer knowledge and technical requirements
- Current and supported MS Windows 10 or 11 Operating System
- Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
- 8GB RAM or installed memory
- 10GB of Free Hard Disk Space
- Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS, Internet Upload Speed: 5.0 MBPS, Wired Internet with a cable connection
- Keyboard: Function Keys (F-Keys)
- Wired USB Headset
- Webcams are recommended (not required)
- Dual monitors recommended (not required)
- Minimum monitor size of 17+ inches recommended (not required)
- External mouse recommended (not required)
Benefits and Perks
* Performance Based Pay/Incentives
- Shift Premium pay for 2nd, 3rd, and Weekend shifts
- Holiday Pay for employees returning for their fifth consecutive season
- Safety and Attendance Incentives
- Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
- Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
- Flexible Work Schedules
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to supporting the growth and development of our employees. As a Remote Temporary Entry Level Customer Service Representative, you'll have the opportunity to:
- Develop your customer service and communication skills
- Learn about our products and services
- Work with a dynamic and collaborative team
- Participate in training and development programs
- Take advantage of career growth opportunities within arenaflex
Work Environment and Company Culture
arenaflex is a customer-centric business that values collaboration, innovation, and excellence. Our work environment is dynamic and fast-paced, with a focus on delivering exceptional customer experiences. As a Remote Temporary Entry Level Customer Service Representative, you'll be working from the comfort of your own home, with the flexibility to choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday.
Compensation, Perks, and Benefits
* Competitive pay starting at $14.00 per hour plus upsell commission
- Shift premium of $0.50 per hour for hours worked after 4:30 PM
- Paid training and onboarding
- Employee discounts up to 50%
- Booster Discount Certificates that allow employees to purchase company products for free
- Opportunity to work from the comfort of your own home with a high level of computer knowledge and technical requirements
How to Apply
If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application without delay, and we'll be in touch to discuss your qualifications further. Apply To This Job We look forward to hearing from you and exploring how you can contribute to our team's success! Apply for this job