Experienced Full Stack Executive Assistant – Customer Service Support for arenaflex

At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the industry, we're constantly pushing the boundaries of what's possible. We're now seeking an experienced and highly skilled Executive Assistant to join our Customer Service team in a 100% remote work environment. This is an incredible opportunity for a motivated and organized individual to make a significant impact in a fast-paced and exciting organization.

About arenaflex

arenaflex is a dynamic and growing organization that's passionate about delivering exceptional customer experiences. Our team is dedicated to developing innovative solutions that meet the evolving needs of our customers. We're committed to fostering a culture of inclusivity, diversity, and collaboration, where everyone has the opportunity to grow and thrive.

Job Summary

We're seeking an experienced Executive Assistant to provide high-level support to our Senior Principal Engineer and Director on our Customer Service Leadership Team. As an Executive Assistant, you'll be responsible for handling confidential information, managing complex calendars, planning and organizing events, and coordinating domestic and international travel. You'll also play a key role in building a positive team environment and establishing working relationships inside and outside of the group.

Key Responsibilities

As an Executive Assistant, your responsibilities will include:

• Managing complex calendar and scheduling to support teams in multiple locations
• Managing domestic and international travel
• Managing expense report coordination and submission
• Organizing, executing, and assisting with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events)
• Ensuring the timely completion of critical tasks and follow up on outstanding matters as a liaison for direct reports
• Working closely with the leadership team, program managers, recruiting, and other Executive Assistants to provide support to the organization
• Helping to develop & maintain new mechanisms within the team

A Day in the Life

As an Executive Assistant, you'll play a key role in allowing our Customer Service team to meet customer needs by ensuring leaders connect in a timely manner on the most pressing issues. You'll ensure engineers feel connected to their work and continuously improve their technical skills by hosting in-person community and learning events.

About the Team

You'll be part of a team that delivers the technology that powers arenaflex Customer Service. Our CS technology includes chat and voice bots, associate facing tools, and products that champion the voice of the customer. You'll be managing complex and high-volume requests for multiple Directors' calendars, while supporting other areas of need, such as team events or travel logistics. Additionally, this role involves development and facilitation of onsite learning, development, and community programs for the 200 arenaflex Seattle software engineering community.

Requirements

To be successful in this role, you'll need:

• 5 years of senior-level leadership support or 3 years of experience in a similar role at arenaflex
• High school or equivalent diploma
• Experience with Microsoft Office products and applications
• Experience with Executive Level Calendar Management

Preferred Qualifications

* Experience leading process improvements

• Experience in a fast-paced, high-tech company
• Experience designing processes to maximize efficiency

What We Offer

As an Executive Assistant at arenaflex, you'll enjoy a competitive salary package, comprehensive benefits, and opportunities for career growth and development. Our inclusive culture empowers our employees to deliver the best results for our customers. We're committed to diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds.

Compensation and Benefits

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors, including market location, job-related knowledge, skills, and experience. arenaflex is a total compensation company, and we offer a full range of medical, financial, and/or other benefits, including equity, sign-on payments, and other forms of compensation, in addition to a competitive salary.

How to Apply

If you're a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application via our internal or external career site. We can't wait to hear from you!

Submit Your Application

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role. Apply To This Job Apply for this job