Experienced Customer Development Manager – Remote Account Management for arenaflex

At arenaflex, we believe that innovation, collaboration, and a passion for health and wellness drive success. Our diverse portfolio of renowned brands, including Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more, empowers healthier lives through nutrition. arenaflex is committed to fostering professional growth, celebrating achievements, and embracing the entrepreneurial spirit. We're now seeking an experienced Customer Development Manager to join our remote team in Texas and drive success for our HEB account.

Introduction to arenaflex

arenaflex is a leading health and nutrition company that brings together the power of nutrition, science, and wellness to empower healthier lives. Our broad product portfolio includes renowned brands that cater to diverse consumer needs, and our extensive pharmaceutical expertise offers innovative medicines for gastrointestinal and metabolic-related diseases. We're passionate about innovation, collaboration, and making a positive impact on people's lives.

Position Summary

The Customer Development Manager is a key role that requires strong leadership, strategic thinking, and excellent communication skills. As a Customer Development Manager, you will be responsible for the functional management, leadership, and execution of all sales-related activities for the HEB account. You will support the team with arenaflex's systems (TIM, Osprey) and corresponding customer systems. This position is remote in Texas and will focus on supporting Garden of Life, Solgar, Vital Proteins, Orgain, and Nuun brands.

Key Responsibilities

* Develop strategic and winning relationships throughout HEB, with a particular focus on divisional wins (displays, distribution gains, ACV enhancement, etc.)

• Establish strong working relationships with all internal teams, including Customer Strategy, Finance, and Customer Service
• Develop a detailed understanding of the customer's go-to-market model, including Category Management strategy
• Deliver target budget plans and new product distribution goals
• Execute arenaflex's brand and category growth strategy that aligns with the customer
• Identify new opportunities for growth and develop and implement strategic written sales plans in accordance with corporate goals
• Maintain a clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results
• Foster and grow existing and new relationships within the account, gaining a deep understanding of current and potential future needs of our customers
• Educate business partners on arenaflex's products, retail goals, and measurement of success
• Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
• Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management
• Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)
• Work with customers to implement Retail initiatives and monitor Retail standards
• Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and arenaflex's market position
• Responsible for working with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting, and projection activities for the company
• Strong Trade management/budget processing and an efficiency that focuses on a strong ROI
• Monthly reporting, sales analytics, and insights; understand go-to-market strategy and how to maximize sales efficiency
• P&L management within respective account coverage

Qualifications and Education

* At least 2 years of managing large customers desired, but 5+ years is desired

• Bachelor's degree in business or related field is preferred but not required
• Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required
• Experience in consumer goods and Vitamins and supplements is highly preferred
• Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
• Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
• Knowledge regarding relationship management, experience, and mindset to work with partners in building initiatives that deliver on goals
• Strong cross-functional relationships with assigned accounts
• Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.)

Preferred Skills

* Ability to manage multiple priorities and multiple brands/categories

• High level of analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with Trade Investment Management (TIM) and Osprey systems

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to fostering professional growth and celebrating achievements. As a Customer Development Manager, you'll have opportunities to:

• Develop strategic relationships with key customers and internal stakeholders
• Drive business growth and revenue expansion
• Collaborate with cross-functional teams to develop and implement sales strategies
• Gain experience with Trade Investment Management (TIM) and Osprey systems
• Develop and implement sales plans that align with corporate goals
• Foster and grow existing and new relationships within the account

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values collaboration, creativity, and a passion for health and wellness. Our remote team in Texas is a hub of activity, with a focus on driving success for our HEB account. As a Customer Development Manager, you'll be part of a high-performing team that's passionate about making a positive impact on people's lives.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, benefits, and perks that support physical, financial, and emotional wellbeing. As a Customer Development Manager, you'll have access to:

• A competitive salary
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Professional development opportunities
• Access to arenaflex's wellness programs and resources

Conclusion

If you're a motivated and experienced Customer Development Manager looking for a new challenge, we want to hear from you! arenaflex is a dynamic and innovative company that's passionate about making a positive impact on people's lives. As a Customer Development Manager, you'll have opportunities to drive business growth, develop strategic relationships, and collaborate with cross-functional teams. Apply today and let's build the future together! Apply for this job