Senior Manager National Accounts

Ways of Working: Employee will be working remotely . About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Brief About NAT Team The National Accounts team leads partnerships with the largest restaurant chains in the country. Building a mutually beneficial and sustainable partnership with restaurants is the key objective that team drives. Roles & Responsibilities Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business. Build a long-term strategic partnership with national restaurant chains leveraging JBPs. Use data resources available across business metrics to build deeper insights for partners regularly. Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected. Manage and Coordinate onboarding, POS integration, Menu changes, and Operational Performance metrics, and Streamline processes and systems to maximize customer experience. Align monthly activation on consumer offerings and App marketing interventions in conjunction with the internal teams. Continuously create new growth avenues for restaurants on the platform with deeper engagements. Look to partner on Out of App marketing solutions that can propel faster growth for the brand on the platform. Ability to resolve partner issues, and escalate to right internal stakeholders to resolve all issues/queries effectively. Be on top of the competitive landscape in terms of partners positioning in the ecosystem Desired Candidate Graduate with 6+ years of experience in Business Development, Sales or Account Management. A competent decision-maker with the ability to develop, own, and build a strategic plan for ensuring the best restaurants partner with us. Result-oriented, data forward and a problem-solving approach towards business. Effective communication skills Should be a team player, working alongside people from all walks of life Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law" Please mention the word

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