Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

At arenaflex, we're on a mission to revolutionize the way we approach data management and customer service. As a Remote Data Entry Associate, you'll play a vital role in ensuring the accuracy and timeliness of our clients' data, while also providing exceptional support to our customers. If you're a detail-oriented, tech-savvy individual with a passion for problem-solving, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative data management solutions, serving clients across the healthcare and insurance industries. Our team is dedicated to delivering exceptional results, and we're committed to creating a work environment that's collaborative, inclusive, and supportive. As a Remote Data Entry Associate, you'll be part of a dynamic team that's passionate about making a difference in the lives of our clients and customers.

Key Responsibilities

As a Remote Data Entry Associate, you'll be responsible for:

• Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
• Updating status in customer systems to reflect changes and updates
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs)
• Applying healthcare and insurance domain knowledge to undertake problem-solving and identify solutions
• Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
• Monitoring email boxes and sending responses to inquiries

Required Skills and Qualifications

To succeed in this role, you'll need:

• 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
• 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
• An education level of at least a high school diploma or GED

Preferred Qualifications

While not required, we're looking for candidates with:

• Effective communication skills (oral and written) in a professional/office setting
• Strong troubleshooting skills, leveraging research, analysis, and problem-solving skills
• Time management skills that enable you to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

Training and Development

All new hires will be required to successfully complete our comprehensive training course and demonstrate proficiency in the material. This will ensure you have the skills and knowledge needed to excel in your role and make a meaningful contribution to our team.

Schedule and Availability

The required schedule for this position is Monday-Friday, 8AM-4:30PM. However, we're flexible, and the shift schedule can be adjusted as per client requirements.

Compensation and Benefits

As a Remote Data Entry Associate, you'll enjoy a competitive salary of $15.00-$26.00 per hour, depending on your experience and qualifications. We also offer a range of benefits, including:

• Comprehensive training and development opportunities
• Flexible scheduling and remote work arrangements
• Collaborative and supportive work environment
• Opportunities for career growth and advancement
• Competitive compensation and benefits package

How to Apply

If you're a motivated, detail-oriented individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team, and we're confident that you'll find a rewarding and challenging role at arenaflex. Apply now and take the first step towards a fulfilling career with arenaflex! Apply To This Job Apply for this job