Experienced Data Entry Clerk – Energy Services Program Support
At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
About arenaflex
arenaflex is a non-profit human services agency committed to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. We're driven by a shared vision of creating a brighter future for our community. Our team is passionate about making a meaningful difference, and we're excited to welcome like-minded individuals to join us on this journey.
Position Overview
As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records, ensuring compliance with agency and funder requirements. You'll work closely with program staff to support the delivery of services, promote communication, and enhance the overall experience for our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our Energy Services Programs.
Essential Duties and Responsibilities
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Required Qualifications and Skills
* Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish preferred.
Why Join arenaflex?
* Competitive Salary: We offer a salary that reflects your skills and experience.
- Comprehensive Benefits: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, hybrid work opportunities, student loan forgiveness, tuition remission, employer-sponsored retirement, pet insurance, and employee discounts.
- Meaningful Work: Join a team that makes a meaningful difference in the community.
- Professional Growth: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and career.
- Flexible Work Environment: Benefit from a flexible work environment that suits your lifestyle.
What We Offer
* A dynamic and supportive team environment
- Opportunities for professional growth and development
- A comprehensive benefits package
- A competitive salary
- A flexible work environment
- The chance to make a meaningful difference in the community
How to Apply
Ready to join our team? The first step is easy. Click the link below to apply now, and we'll be in touch soon! Apply To This Job
Simple Application Process
* Click the link above to apply now
- Fill out the application form
- Attach your resume and cover letter
- We'll review your application and be in touch soon
Don't miss this opportunity to join a dynamic team and make a meaningful difference in the community. Apply now to become a part of arenaflex! Apply for this job