Experienced Customer Sales Executive - Part Time - Remote Opportunity at arenaflex
Job Type:
Part-time, Remote
Hours:
15 or 17 hours per week (flexible shift patterns available)
Location:
Remote (with reliable internet connection)
Job Description:
At arenaflex, we're passionate about delivering exceptional customer experiences and providing innovative solutions to our clients. As a Customer Sales Executive, you'll play a vital role in driving our business forward by engaging with customers, providing expert advice, and exceeding sales targets. If you're a motivated and customer-centric individual with a passion for sales, we'd love to hear from you!
About arenaflex:
arenaflex is a dynamic and forward-thinking company that's committed to making a positive impact in the lives of our customers. We're a team of dedicated professionals who share a common goal: to deliver exceptional service and support to our clients. With a strong focus on innovation, customer satisfaction, and employee development, we're an exciting place to work and grow.
The Role:
As a Customer Sales Executive, you'll be responsible for:
- Engaging with customers to understand their needs and provide expert advice on our products and services
- Managing and converting lead-generated inbound calls
- Being a product expert and brand ambassador, signposting customers to their personalized sales solutions
- Meeting and exceeding personal and team targets
- Up-selling additional products and services
- Existing customer engagement and service management
- Being a role model within the team and showcasing the five arenaflex values
- Actively looking at new ways to improve the customer journey
Key Responsibilities:
* Provide exceptional customer service and support to our clients
- Manage and convert lead-generated inbound calls
- Develop and maintain strong relationships with customers to drive sales and revenue growth
- Meet and exceed personal and team targets
- Stay up-to-date with industry trends and competitor activity to ensure arenaflex remains competitive
- Collaborate with internal teams to ensure seamless customer experiences
- Continuously look for ways to improve customer satisfaction and loyalty
Essential Qualifications:
* Previous experience in a telephone-based sales role
- Strong customer-centric mindset and excellent communication skills
- Ability to work independently and as part of a team
- Highly organized and able to prioritize tasks effectively
- Good level of education (e.g., GCSEs or equivalent)
- Experience with Customer Relationship Management (CRM) software (desirable)
Preferred Qualifications:
* Experience in a sales role within the alarm industry (desirable)
- Proven track record of meeting and exceeding sales targets
- Strong product knowledge and ability to communicate complex information to customers
- Experience working in a remote or home-based environment (desirable)
Skills and Competencies:
* Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work under pressure and meet deadlines
- Strong attention to detail and organizational skills
- Ability to adapt to changing priorities and circumstances
- Strong customer service skills and ability to build rapport with customers
- Experience with CRM software and ability to learn new systems quickly
Career Growth Opportunities and Learning Benefits:
* Opportunities for career progression and professional development
- Access to training and development programs to enhance your skills and knowledge
- Collaborative and supportive work environment
- Flexible working arrangements to balance work and personal life
- Recognition and rewards for outstanding performance
Work Environment and Company Culture:
* arenaflex is a remote-friendly company that offers flexible working arrangements
- Our team is passionate about delivering exceptional customer experiences and providing innovative solutions to our clients
- We're committed to creating a positive and inclusive work environment that values diversity and promotes equality
- We offer a range of benefits and perks to support your well-being and work-life balance
Compensation, Perks, and Benefits:
* Competitive salary (dependent on experience)
- Performance-related pay (PRP) up to 40%
- 31 days' holiday rising to 33 with length of service (PRO RATA)
- Discounts on groceries, shopping, holidays, insurance, and more
- 24/7 employee assistance program with an easily accessible app
- Family and friends' discounts on our services and products
- Pension scheme with up to 4% company match
- Cycle to work scheme
- Smart Tech scheme
- Free on-site parking (dependent on location)
How to Apply:
If you're a motivated and customer-centric individual with a passion for sales, we'd love to hear from you! Please follow the instructions below to apply for this exciting opportunity: 1. Upload your CV and answer a few questions about yourself 2. You will receive a confirmation email from us asking you to register with Test Gorilla, who will then send you a link to the assessments
Equal Opportunities:
arenaflex is committed to equal opportunities and welcomes applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability. If you require assistance to participate in the recruitment process, please contact our careers team on 01425 626337.
Ready to Apply?
If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and look forward to hearing from you soon. Apply for this job