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Experienced Full Stack Business Execution Consultant – Customer Advice Platforms

Work from home Full-time role Hiring

Join arenaflex in shaping the future of Customer Advice Platforms and drive success in a dynamic and innovative environment! Are you a seasoned professional with a passion for business execution, customer advice, and platform development? Do you thrive in a fast-paced, collaborative environment where no two days are the same? If so, we invite you to join arenaflex as a Senior Business Execution Consultant – Customer Advice Platforms. In this role, you will play a critical part in driving the ideation, development, and delivery of innovative capabilities and seamlessly connected experiences for arenaflex clients and employees.

About arenaflex

arenaflex is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. arenaflex is committed to building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.

About the Role

As a Senior Business Execution Consultant – Customer Advice Platforms, you will be responsible for supporting the development of Customer Advice Platforms, including LifeSync. Our group drives the ideation, development, and delivery of innovative capabilities and seamlessly connected experiences, enabling the LifeSync process and a unique connection to clients' lives during their journey through all stages of the Advice Framework. This important role presents an exciting opportunity to build game-changing technology and digital experiences for arenaflex clients and employees.

Key Responsibilities:

* Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications

  • Perform detailed requirements analysis, documentation, and socialization
  • Perform data analysis, summarize findings, and make data-driven recommendations
  • Lead support functions or operations for multiple business groups and contribute to large-scale strategic initiatives
  • Ensure efficiency, quality, cost-effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, and Business Execution
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies, and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross-functional business partners

Essential Qualifications:

* 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • Demonstrated experience with creating strategies and building products and solutions tailored to unique customer needs
  • Detail-oriented with solid analytical skills and ability to synthesize data to make decisions
  • Experience working with financial markets, financial products, and their uses and characteristics
  • Experience understanding, capturing, and documenting complex business and functional requirements which may include workflows, process maps, or business processes
  • Success in managing multiple competing priorities and meeting deadlines
  • Ability to collaborate effectively across teams within a large organization
  • Ability to take initiative and work independently with minimal supervision
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem-solving skills
  • Intermediate PowerPoint and Excel skills

Preferred Qualifications:

* Demonstrated experience with creating strategies and building products and solutions tailored to unique customer needs

  • Experience working with financial markets, financial products, and their uses and characteristics
  • Experience understanding, capturing, and documenting complex business and functional requirements which may include workflows, process maps, or business processes

Work Environment and Company Culture:

arenaflex is committed to creating a diverse, inclusive, and supportive work environment that fosters collaboration, innovation, and growth. As a Senior Business Execution Consultant – Customer Advice Platforms, you will have the opportunity to work with a talented team of professionals who share your passion for business execution, customer advice, and platform development. Our company culture values flexibility, work-life balance, and employee well-being, and we offer a range of benefits and perks to support our employees' physical, emotional, and financial health.

Compensation, Perks, and Benefits:

arenaflex offers a competitive salary and a range of benefits and perks to support our employees' physical, emotional, and financial health. These include:

  • Comprehensive health insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Flexible work arrangements
  • Professional development opportunities
  • Access to cutting-edge technology and tools
  • Collaborative and supportive work environment

Career Growth Opportunities and Learning Benefits:

arenaflex is committed to helping our employees grow and develop their careers. As a Senior Business Execution Consultant – Customer Advice Platforms, you will have the opportunity to:

  • Develop your skills and expertise in business execution, customer advice, and platform development
  • Collaborate with a talented team of professionals who share your passion for innovation and growth
  • Take on new challenges and responsibilities as you grow and develop in your role
  • Access a range of training and development opportunities to support your career growth
  • Participate in mentorship programs and leadership development initiatives

How to Apply:

If you are a motivated and experienced professional with a passion for business execution, customer advice, and platform development, we invite you to apply for the Senior Business Execution Consultant – Customer Advice Platforms role at arenaflex. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you!

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from all qualified candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. We are committed to creating a diverse, inclusive, and supportive work environment that fosters collaboration, innovation, and growth.

Accommodation for Applicants with Disabilities:

arenaflex is committed to providing reasonable accommodations to applicants with disabilities. If you require an accommodation during the application or interview process, please visit our website to learn more.

Drug and Alcohol Policy:

arenaflex maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more.

Apply Now:

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