Experienced Customer Service Representative – Automotive Parts Specialist

Are you passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment? Do you have a strong work ethic and a desire to grow your career in a family-owned business? Look no further! arenaflex is seeking a highly motivated and reliable Customer Service Representative to join our team at our Ringoes, NJ location.

About arenaflex

arenaflex is a family-owned business with a rich history of providing affordable and quality solutions to our community since 1941. We pride ourselves on offering excellent customer service and a friendly, supportive work environment. As we continue to grow and expand our team, we are looking for a talented and dedicated individual to join our family.

Position Overview

As a Customer Service Representative at arenaflex, you will be the first point of contact for customers and play an essential role in ensuring smooth operations within the business. You will be responsible for greeting and assisting customers with their needs, providing exceptional customer service, and operating forklifts to load and unload auto parts. You will also be required to assist customers in identifying and locating additional parts, process customer payments accurately, and maintain a clean and organized work environment.

Key Responsibilities

* Greet and assist customers with their needs as they arrive at our location

• Provide exceptional customer service by answering questions and directing customers to the correct parts
• Operate forklifts to load and unload auto parts, both manually and with assistance of machinery
• Assist customers in identifying and locating additional parts as needed, including looking up part numbers or checking inventory
• Process customer payments accurately using our point-of-sale system
• Maintain a clean and organized work environment, both in the customer service area and in the warehouse
• Perform other data entry tasks as needed to support the daily operations of the business, including updating inventory, entering part orders, and assisting with other administrative duties

Qualifications

* Previous customer service experience preferred (auto parts experience a plus)

• Ability to operate a forklift or willingness to learn (training provided)
• Strong communication skills and ability to work effectively with a team and customers
• Basic computer skills for looking up parts, processing payments, and performing data entry tasks
• Ability to lift up to 50 lbs and work in a physically demanding environment
• Valid driver's license and reliable transportation
• Must be able to work full-time (Monday through Friday 8:00am to 5:00pm)

Why Join arenaflex?

* Competitive starting pay of $18/hour

• Family-oriented work environment
• Opportunity for growth and advancement within the company
• Full-time, stable position with steady hours
• Varied tasks to keep each day interesting and engaging
• 100% Company paid benefits after 90 days of employment
• 401k Offered

What We Offer

At arenaflex, we believe in rewarding our employees with a comprehensive benefits package, including:

• Competitive salary
• Comprehensive health insurance
• 401k plan with company match
• Paid time off and holidays
• Opportunities for professional growth and development
• A supportive and inclusive work environment

How to Apply

If you are a team player with a strong work ethic, a passion for helping customers, and the ability to adapt to a variety of tasks throughout the day, we'd love to meet you! Apply today to become part of our family-owned business and contribute to our success.

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Join Our Team!

This is a fantastic opportunity to grow your career and join a dynamic and supportive team. If you have the skills and passion we're looking for, please submit your application today. We can't wait to meet our next team member! Apply for this job