Experienced Full Stack Data Analyst – Customer Service & Logistics Insights

Join arenaflex, a leading innovator in the industry, as we seek an exceptional Full Stack Data Analyst to drive business growth and customer satisfaction through data-driven insights. As a key member of our Customer Service & Logistics (CS&L) team, you will play a vital role in developing and managing data sets for analytical projects, supporting the team with data requests, and providing visibility to data.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that is revolutionizing the way businesses operate. With a strong focus on innovation, customer satisfaction, and employee growth, we offer a unique and exciting work environment that fosters collaboration, creativity, and continuous learning. Our team is passionate about using data to drive business decisions and improve customer experiences, and we are looking for talented individuals who share our vision.

Job Highlights

*

Start Date:

Immediate openings available

Location:

Remote

Compensation:

A competitive salary

Company:

arenaflex

Position:

Full Stack Data Analyst – Customer Service & Logistics Insights

About the Position

As a Full Stack Data Analyst, you will be responsible for developing and managing data sets for analytical projects, supporting the CS&L team with data requests, and providing visibility to data. This role requires attention to detail, an understanding of data analysis tools, problem-solving skills, and an analytical mindset. You will work closely with the CS&L team to identify business needs, develop data-driven solutions, and provide insights to drive business growth and customer satisfaction.

Responsibilities

* Use SQL to pull and aggregate data for CS&L projects, validating using SAP and other analytical tools as required.

• Conduct data cleaning, data merging, data architecture review, and data quality control, while creating documentation for each data request.
• Help develop reports, analyses, and visualizations to provide insights to the CS&L team.
• Train and incorporate feedback from end-users on new reports and dashboards.
• Work with different members of the CS&L team on reporting and automating analytical needs.
• Work cross-functionally with different teams on data sets, inputs, and outputs.

Requirements

* Minimum 3 upper-level college classes in data analytics, including data analysis and forecasting, data mining and predictive analytics, system analysis and design, and data visualization in business or similarly related classes.

• Experience working in databases like Snowflake, Big Query, etc.
• Experience in SQL programming: ability to read/write complex SQL queries to analyze data, investigate systemic defects, and validate data quality.
• Working knowledge of data modeling, data warehousing, and ability to access relational and multidimensional databases.
• Strong desire to serve the customer, identify and resolve needs, and follow up when necessary.
• Ability to leverage knowledge of numerous data sources (including SAP, external data, and existing internal reports).
• Excellent written and verbal communication skills and interpersonal skills.
• Ability to learn and work in a changing environment with minimal supervision.
• Demonstrated analytical, organizational skills, critical thinking, and attention to detail.
• A strong willingness to learn and adapt to new priorities as they come.
• Familiarity with how to access, input, and analyze data in SAP.
• Proficiency with planning systems and Google and Microsoft Office products, to include Excel, Google Sheets, Google presentations, etc.

Nice-to-Haves

* Familiarity with data visualization tools

• Experience with project management tools

Benefits

* Salary Range: $22.50 - $30.00 USD

• Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment, and Disability insurance plans
• 401(k) plan with company matching contributions
• Minimum of 15 days of vacation/PTO leave annually
• Minimum of 13 paid/floating holidays annually
• Minimum of 40 hours of paid sick leave annually
• Up to eight weeks of paid parental leave and 12 weeks of unpaid leave

Why Join arenaflex?

* Collaborative and dynamic work environment

• Opportunities for professional growth and development
• Competitive salary and benefits package
• Flexible remote work options
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Opportunities to work on high-impact projects and initiatives

How to Apply

If you are a motivated and detail-oriented individual with a passion for data analysis and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply To This Job Apply for this job