Immediate Hiring: Trainer - Customer Education at arenaflex

Join the arenaflex Team and Shape the Future of Customer Education

At arenaflex, we're on a mission to revolutionize the way organizations make decisions, elevate their employees, and drive better business outcomes. As a leader in people analytics, we're committed to a 'people-first' approach to business strategy. Our innovative technology transforms the way organizations interact with their customers, fostering strong relationships and driving customer adoption, retention, and renewal. We're excited to announce an immediate hiring opportunity for a skilled Trainer - Customer Education to join our team. This role is based in Remote and requires a strong and diverse skillset in relevant areas to drive success. If you're passionate about customer education, have a knack for delivering engaging training experiences, and are eager to make a meaningful impact, we want to hear from you!

About arenaflex University

arenaflex University is dedicated to creating best-in-class learning experiences for our customers. Our trainers make it easy for customers to realize the full value of our solutions, fostering strong customer relationships, and driving customer adoption, retention, and renewal. As a result, this role is high-impact and ties directly to our top-line objectives and priorities.

What You'll Be Doing

As a Trainer - Customer Education at arenaflex, you'll have the opportunity to:

• Deliver data-centric instructor-led training to customers via virtual and in-person classrooms
• Enable customers to train their own users through effective execution of a Train the Trainer program
• Work with customers and colleagues to ensure training experiences are supporting defined learning objectives
• Evaluate and collect feedback from customers/learners on curriculum, activities, learning environments, and impact
• Develop delivery strategies that maximize engagement, retention, and adoption
• Manage and maintain customer sandbox environments for use before, during, and after training sessions
• Incorporate change management practices into training strategies, where applicable
• Support and review content creation across both eLearning and ILT catalogs
• Maintain an in-depth technical knowledge of all arenaflex products
• Provide ongoing feedback and insight to maximize training impact, platforms, and resources
• Support special projects as needed

What You'll Bring to the Table

To succeed in this role, you'll need:

• Qualifications in Education, adult learning, facilitation/training, coaching, instructional design, or an equivalent combination of experience and professional certifications
• An experienced facilitator/training, you've delivered technical training to external audiences or customers
• Experience with technical products and/or subject matter, understanding of coding language(s) and/or databases a plus
• A confident creator, you've built ILT courses that deliver technical concepts to audiences of varying technical knowledge
• Exposure to or demonstrated skills in credential programs a plus
• Experience working in technology or SaaS industry is preferred

Our Values

At arenaflex, we're committed to a set of core values that guide our behavior and decision-making:

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

Compensation and Benefits

The base pay range for this position is $95k - $120k per year, plus bonus. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge, and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

Why Join arenaflex?

At arenaflex, we offer a dynamic and supportive work environment that fosters growth, learning, and innovation. Our team is passionate about making a meaningful impact, and we're committed to helping our customers achieve their goals. If you're looking for a challenging and rewarding role that aligns with your values and passions, we encourage you to apply.

Take the Next Step

Are you ready to join the arenaflex team and shape the future of customer education? Apply now and let's discuss how you can become a vital part of our success story. Apply To This Job

About arenaflex

arenaflex is a leader in people analytics, committed to a 'people-first' approach to business strategy. Our innovative technology transforms the way organizations make decisions, elevate their employees, and drive better business outcomes. We're passionate about making a meaningful impact, and we're committed to helping our customers achieve their goals.

Learn More About arenaflex

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