Experienced Customer Service Sales Representative – Union and Association Benefits Specialist

At arenaflex, we're on a mission to revolutionize the way we serve our clients and communities. With over 65 years of experience in providing exceptional customer service, we're now seeking a talented and driven Customer Service Sales Representative to join our dynamic team. As a remote representative, you'll have the opportunity to work from the comfort of your own home, while making a real difference in the lives of our clients.

About arenaflex

arenaflex is a leading provider of benefits and services to union and association members across the United States. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering top-notch customer service and support. Our team is passionate about making a positive impact, and we're looking for like-minded individuals to join our ranks.

Job Summary

As a Customer Service Sales Representative, you'll play a critical role in matching clients to the products and services they receive as part of their benefits packages. You'll be responsible for inbound and outbound calling, client policy reviews, new enrollments, and servicing requested benefits. If you're a people person with excellent communication and customer service skills, we want to hear from you!

Key Responsibilities

* Inbound and outbound calling to schedule new appointments and follow up with clients

• Client policy reviews and new enrollments to ensure seamless onboarding
• Servicing requested benefits for clients, including answering questions and resolving issues
• Organizing and managing daily workflow and processes to ensure efficient and effective service delivery
• Collaborating with management and team members to achieve sales and service goals

Essential Qualifications

* 2+ years of experience in customer service or sales, preferably in a union or association setting

• Excellent communication and customer service skills, with a focus on building strong relationships with clients
• Strong organization and attention to detail, with the ability to manage multiple tasks and priorities
• Ability to work independently with the support of management, with a focus on self-motivation and initiative
• High school diploma or equivalent required; degree in business, communications, or a related field preferred

Preferred Qualifications

* Experience with benefits and services, including union and association programs

• Knowledge of sales and service principles, including consultative selling and relationship-building
• Familiarity with CRM software and other technology tools
• Bilingual or multilingual skills, with the ability to communicate effectively with diverse client populations

Skills and Competencies

* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues

• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
• Ability to work independently and as part of a team, with a focus on collaboration and mutual support
• Strong problem-solving and analytical skills, with the ability to think critically and creatively
• Proficiency in CRM software and other technology tools, with a willingness to learn and adapt to new systems and processes

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Sales Representative, you'll have access to:

• Comprehensive training and onboarding program, with a focus on benefits and services, sales and service principles, and CRM software
• Ongoing coaching and feedback from management and colleagues, with a focus on continuous improvement and development
• Opportunities for career advancement, including promotions to management and leadership roles
• Access to industry-leading benefits and perks, including health insurance, retirement plans, and paid time off

Work Environment and Company Culture

As a remote representative, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. At arenaflex, we value teamwork, ownership, and involvement, with a focus on creating a healthy and positive work environment. Our company culture is built on:

• Collaboration and mutual support, with a focus on teamwork and communication
• Ownership and accountability, with a focus on individual and team responsibility
• Involvement and engagement, with a focus on employee participation and feedback

Compensation, Perks, and Benefits

As a Customer Service Sales Representative at arenaflex, you'll enjoy a competitive salary, with opportunities for bonuses and residual income. You'll also have access to a range of benefits and perks, including:

• Comprehensive health insurance, with a focus on employee well-being and health
• Retirement plans, including 401(k) and pension options
• Paid time off, including vacation, sick leave, and holidays
• Access to industry-leading benefits and services, including union and association programs
• Opportunities for career advancement and professional development

Conclusion

If you're a motivated and customer-focused individual with a passion for sales and service, we want to hear from you! As a Customer Service Sales Representative at arenaflex, you'll have the opportunity to make a real difference in the lives of our clients, while growing and developing your career in a dynamic and supportive team. Don't hesitate – apply today! Apply To This Job Apply for this job