Experienced Co-op, Airport Customer Service (ACS) Salt - Join arenaflex's Dynamic Team
At arenaflex, we're passionate about delivering exceptional customer experiences and pushing the boundaries of innovation in the aviation industry. As a Co-op, Airport Customer Service (ACS) Salt, you'll play a vital role in helping us achieve our divisional goals and contribute to the overall success of our organization. If you're a motivated and ambitious individual with a passion for aviation, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading player in the aviation industry, with a strong presence in Salt Lake City (SLC) and a commitment to excellence in customer service. Our team is dedicated to providing exceptional experiences for our customers, and we're always looking for talented individuals to join our dynamic team.
Key Responsibilities
As a Co-op, Airport Customer Service (ACS) Salt, you'll have the opportunity to work on a variety of projects and tasks, including:
- Collaborating with our Above Wing (AW), Below Wing (BW), and Airport Coordination Center (ACC) teams to drive operational performance and improve customer satisfaction
- Participating in Incident Analysis reports and Injury Prevention Group sessions to identify areas for improvement and implement safety protocols
- Attending station safety meetings to stay up-to-date on the latest safety procedures and best practices
- Engaging in employee recognition events to foster a positive and inclusive work environment
- Working with external business partners, such as TSA, DOT, and aircraft cleaning vendors, to ensure seamless operations
- Analyzing data and identifying trends to inform business decisions and improve operational efficiency
- Developing and implementing process improvements to enhance customer satisfaction and reduce costs
What You Need to Succeed
To be successful in this role, you'll need to possess the following qualifications:
- Enrolled in an undergraduate degree program with an aviation management discipline during the duration of the Co-op
- Competitive GPA and good academic standing with your university
- Aspiration to work in the field of Aviation or Airline Management
- Competency in skills such as data collection and analysis, reading and summarizing new regulations, and problem-solving
- Working knowledge of Microsoft Outlook, Access, Word, Excel, Forms, PowerPoint, and Smartsheet
- Excellent communication skills, with the ability to process complicated issues quickly and maintain confidentiality when dealing with sensitive information
- Ability to acquire a SIDA badge for SLC, including a U.S. Customs seal and SLC driving endorsement, and pass Delta's Physical Agility Test (PAT) to complete essential physical ramp functions
- Consistent prioritization of safety and security of self, others, and personal data
- Embracing of diverse people, thinking, and styles
- Possession of a high school diploma, GED, or high school equivalency
- Age 18 or older and authorization to work in the United States
What Will Give You a Competitive Edge
To take your career to the next level, consider the following preferred qualifications:
- Self-starter with the ability to multitask and think innovatively
- Active engagement with the community and/or student organizations, particularly if aviation-focused
- Project Management experience or similar academic immersion
Co-op Program Outline
Our Co-op program is designed to provide you with hands-on experience and a comprehensive understanding of the aviation industry. As a Co-op, Airport Customer Service (ACS) Salt, you'll spend three alternating semesters working full-time at arenaflex, with the opportunity to work on a variety of projects and tasks. At the end of the program, you'll have gained one full year of experience and a competitive edge in the job market.
Career Growth Opportunities and Learning Benefits
As a Co-op, Airport Customer Service (ACS) Salt, you'll have access to a range of career growth opportunities and learning benefits, including:
- Standby travel anywhere in the Delta system while off duty
- Propel Pilot Career Path Program eligibility
- Career Development and Volunteer Community Service opportunities
- Access to arenaflex's comprehensive training programs and resources
- Opportunities to work with external business partners and develop relationships with industry leaders
Work Environment and Company Culture
At arenaflex, we're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth. Our team is passionate about delivering exceptional customer experiences, and we're always looking for talented individuals to join our dynamic team.
Compensation, Perks, and Benefits
As a Co-op, Airport Customer Service (ACS) Salt, you'll receive a competitive salary and a range of benefits, including:
- Comprehensive health insurance
- Retirement savings plan
- Paid time off and holidays
- Access to arenaflex's employee assistance program
- Opportunities for professional development and career growth
Conclusion
If you're a motivated and ambitious individual with a passion for aviation, we encourage you to apply for this exciting opportunity. As a Co-op, Airport Customer Service (ACS) Salt, you'll have the chance to work on a variety of projects and tasks, develop your skills and knowledge, and gain a competitive edge in the job market. Don't miss out on this opportunity to join arenaflex's dynamic team and start your career in the aviation industry.
Apply Now
To apply for this exciting opportunity, please visit our website and submit your application. We look forward to hearing from you and exploring how you can contribute to our team's success. Apply To This Job Apply for this job