Experienced Data Entry Clerk – Order Management and Customer Service
At arenaflex, we're seeking a highly skilled and detail-oriented Data Entry Clerk to join our team in Forest Grove, OR. As a key member of our order management and customer service team, you will be responsible for accurately processing sales orders, managing inventory, and providing exceptional customer service. If you're a motivated and organized individual with a passion for data entry and customer satisfaction, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading provider of innovative solutions and services in the industry. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the community. We're proud to offer a dynamic and supportive work environment that fosters growth, learning, and collaboration.
Job Summary
As a Data Entry Clerk, you will play a critical role in ensuring the accuracy and efficiency of our order management process. Your primary responsibilities will include:
- Data entry in SAP computer system (product numbers, sales orders, credits, etc.)
- Review of sales paperwork for accuracy against customer contract and documentation
- Process sales paperwork in computer system and per applicable procedures
- Release new orders and change orders to manufacturing
- Verify finished goods (stock) requests and move pending stock as needed
- Maintain master tooling files
- Process obsolete list as needed (at minimum twice per year)
- Invoicing and filing sales documents
- Prioritize and organize work-loads to meet deadlines
- Answer phones and other miscellaneous duties as needed
Key Responsibilities
* Accurately and efficiently process sales orders and data entry in SAP computer system
- Review sales paperwork for accuracy and completeness, ensuring compliance with customer contracts and documentation
- Process sales paperwork in computer system and per applicable procedures, ensuring timely and accurate order fulfillment
- Release new orders and change orders to manufacturing, ensuring seamless production and delivery
- Verify finished goods (stock) requests and move pending stock as needed, maintaining accurate inventory levels
- Maintain master tooling files, ensuring up-to-date and accurate records
- Process obsolete list as needed, ensuring compliance with company procedures
- Invoicing and filing sales documents, ensuring accurate and timely payment processing
- Prioritize and organize work-loads to meet deadlines, ensuring efficient and effective order management
- Answer phones and other miscellaneous duties as needed, providing exceptional customer service and support
Qualifications
* Ability to read sales forms and input data into computer system with high accuracy and attention to detail
- Effective communication skills, both verbal and written, with a positive and service-oriented focus
- Basic Microsoft Office software experience, with proficiency in Word and Excel
- Resourceful and problem-solving skills, with the ability to identify and resolve issues efficiently
- Positive attitude and commitment to customer satisfaction, with a focus on delivering exceptional service in any situation
Essential Skills and Competencies
* Strong data entry skills, with high accuracy and attention to detail
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management
- Basic Microsoft Office software skills, with proficiency in Word and Excel
- Ability to prioritize and organize work-loads to meet deadlines, ensuring efficient and effective order management
- Strong problem-solving skills, with the ability to identify and resolve issues efficiently
- Positive attitude and commitment to customer satisfaction, with a focus on delivering exceptional service in any situation
Preferred Qualifications
* Experience with SAP computer system and order management processes
- Knowledge of inventory management and control procedures
- Familiarity with customer service principles and practices
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to providing our employees with opportunities for growth, learning, and development. As a Data Entry Clerk, you'll have access to:
- Ongoing training and development programs, designed to enhance your skills and knowledge
- Opportunities for career advancement, with a focus on promoting from within
- Collaborative and supportive work environment, with a focus on teamwork and communication
- Competitive compensation and benefits package, including medical, dental, and vision insurance
- Paid time off and holidays, with a focus on work-life balance
Work Environment and Company Culture
arenaflex is proud to offer a dynamic and supportive work environment that fosters growth, learning, and collaboration. Our company culture is built on a foundation of:
- Respect and inclusivity, with a focus on diversity and equality
- Open communication and transparency, with a focus on teamwork and collaboration
- Continuous learning and development, with a focus on innovation and improvement
- Customer satisfaction and service, with a focus on delivering exceptional results
Compensation and Benefits
arenaflex offers a competitive compensation and benefits package, including:
- Competitive hourly rate of $18.00+ per hour
- Direct deposit and weekly pay
- Full medical, dental, and vision insurance
- Short and life term insurance options
- Paid time off and holidays
- Opportunities for career advancement and professional growth
How to Apply
If you're a motivated and organized individual with a passion for data entry and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to: arenaflex 1001 Southeast Tualatin Valley Highway Suite B34 Hillsboro, OR 97123 Or, apply online at [arenaflex website]. We look forward to hearing from you and exploring this opportunity further! Apply for this job