Experienced Data Entry Clerk – Energy Services Program Support (Remote) | WFH Opportunity
Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and collaborative work environment? If so, we invite you to join arenaflex, a leading non-profit human services agency dedicated to enhancing the lives of individuals and families in Fitchburg, MA. As a valued member of our team, you will play a crucial role in supporting the day-to-day operations of our Energy Services Programs, ensuring the delivery of essential services to those who need them most.
About arenaflex
arenaflex is a non-profit human services agency committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of our clients and the community at large. With a strong focus on collaboration, innovation, and excellence, we strive to create a workplace that values the well-being and personal growth of our employees.
Job Overview
As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity to join a team of dedicated professionals who are passionate about making a difference in the community.
Key Responsibilities
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Essential Qualifications and Skills
* Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish preferred.
Why Join arenaflex?
* Enjoy a range of fantastic benefits, including: + Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being. + Paid Time Off (PTO): Generous time off to relax and recharge. + Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. + Student Loan Forgiveness: We're here to help ease your student loan burden. + Tuition Remission: Invest in your education with our tuition remission program. + Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. + Pet Insurance: Ensure your furry friends receive the best care. + Employee Discounts: Access exclusive discounts and perks.
- Join a team that values your well-being and personal growth, and experience a workplace that makes a meaningful difference in the community.
- Take advantage of opportunities for professional development and growth, including mandatory agency training and other relevant professional development activities.
How to Apply
If you are a motivated and detail-oriented individual who is passionate about making a positive impact in your community, we encourage you to apply for this exciting opportunity. To submit your application, please click on the link below: Apply To This Job Don't miss this chance to join arenaflex and make a meaningful difference in the lives of individuals and families in Fitchburg, MA. Apply now and take the first step towards a rewarding new role! Apply for this job