Experienced Full Stack Media Systems Administrator – AI and Chat GPT Integration

Join arenaflex, a leading entertainment and media company, in shaping the future of storytelling and innovation. Are you a skilled and passionate Media Systems Administrator looking to take your career to the next level? Do you have a strong background in AI and Chat GPT integration? Look no further! arenaflex is seeking an experienced Full Stack Media Systems Administrator to join our team of innovative technologists.

About arenaflex

arenaflex is a world-renowned entertainment and media company that combines stunning creativity and storytelling with cutting-edge innovation. With a rich history of producing beloved movies and experiences, we continue to push the boundaries of what is possible in the world of entertainment. From the first fully animated feature film, Snow White and the Seven Dwarfs, to our latest releases, we have consistently delivered high-quality content that captivates audiences worldwide.

About the Role

As a Full Stack Media Systems Administrator at arenaflex, you will be responsible for providing technical support and services related to media and general media (AV) systems. Your key responsibilities will include:

• Providing technical support for all media and AV systems in the studio, including conference rooms, "Dailies"/digital review rooms, A/V trucks, and more.
• Assisting in the planning and design of media and AV systems and spaces.
• Collaborating closely with the Media teams at our Burbank and Vancouver studio locations to ensure a consistent artist experience across studio sites.
• Providing tier 1 support for all studio employees, including troubleshooting and resolving technical issues.
• Working with other technology teams on a case-by-case basis to provide support and expertise.
• Installing and supporting a wide range of software, both internal and external.
• Supporting various equipment and build processes, including Mac, Linux, iOS, and Windows, as well as related software and peripherals.
• Providing basic support for some server and network equipment on a case-by-case basis.
• Working with studio leadership to continually improve technical support systems and strategies.
• Helping to define how end-user support should be structured, delivered, standardized, and communicated.
• Creating detailed documentation of processes and procedures.
• Maintaining a flexible schedule, including possible evening or weekend work.

Essential Capabilities

* At least 2 years of experience with media and AV technology, related technical/client support, preferably in a production setting.

• Strong experience with AV technology and trends. Familiarity with AV equipment like professional projectors, sound/video directing hardware, mixers, speakers, large displays, and more.
• Mastery of common video conferencing platforms, such as Zoom, Google Meet, and MS Teams, as well as equipment platforms like Cisco and Poly.
• Working knowledge of Mac operating system, iOS, and Windows operating systems. Experience with Linux desktop.
• Knowledge of remote desktop technologies, like HP Anywhere (Teradici) and HP Remote Graphics Software (RGS).
• Experience with ticket tracking, technical support tools, documentation platforms, and diagnostic tools.
• Proficiency with productivity applications like OpenOffice, Microsoft Office, and Google Workspace.
• Ability to analyze, repair, or replace PC hardware components (hard drives, graphics cards, memory modules, fans, etc.).
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills and a strong customer service orientation.
• Highly independent. Able to manage and prioritize multiple simultaneous and competing tasks.
• Ability to lift heavy equipment, install, design, and maintain workstations/PCs, and mobile devices.

Preferred Capabilities

* Experience designing and building complex AV systems, wire coordination, and more.

• Experience with control systems, like Q-Sys, Crestron, or AMX.
• Experience with professional secure streaming platforms, like Sohonet or Evercast.
• Strong knowledge of PC hardware and components, A+ or equivalent computer systems certification.
• Active involvement in Linux administration.
• Strong Mac/Windows system administration skills.
• Experience with/interest in pre-production/coding.
• Experience with CG animation, VFX, or game development software and pipelines.

Education

* BS or BA degree in Computer Science, Software Engineering, Broadcast Communications, or related technical field, or equivalent professional experience.

Compensation and Benefits

The employing range for this position in California is $85,300 - $114,400 per year, based on a 40-hour work week. The actual salary offered will consider internal value and may vary based on the candidate's geographic location, work-related experience, skills, and qualifications, among other factors. A bonus or long-term incentive units may be given as part of the compensation package, in addition to the full range of clinical, financial, or other benefits, depending on the level and position advertised.

How to Apply

If you are a motivated and experienced Media Systems Administrator looking to join a dynamic and innovative team, please submit your application today! arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We value a great attitude and a willingness to learn above all.

Apply Now!

Don't hesitate to apply! We encourage you to submit your application, even if you don't meet every single requirement. We look forward to hearing from you! Apply To This Job Apply for this job