Product Business Analyst- SaaS Products (Remote, WFH)
Product Business Analyst- SaaS Products (Remote, WFH) Chennai, Tamil Nadu, India Or refer someone About the Job Product Business Analyst- SaaS Products (Remote, WFH) Job Title: Product Business Analyst SaaS Products Location: India- Remote Employment Type: Full-time About Quantum Strides LLC Quantum Strides LLC is a premier System Integrator and IBM Business Partner with a global presence across the USA, India, Canada, and the Philippines. We specialize in delivering cutting-edge enterprise and SaaS-based solutions, leveraging AI and cloud technologies to optimize business operations. We are looking for an experienced Product Business Analyst to support the development and delivery of SaaS-based products. The ideal candidate will have strong analytical and functional expertise, combined with certifications such as CBAP, TOGAF, or ITIL, to align product capabilities with business objectives.
Key Responsibilities
- Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions.
- Analyze business processes and translate them into functional specifications and product workflows.
- Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders.
- Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios .
- Partner with UI/UX teams to ensure seamless user experience aligned with business needs.
- Assist in backlog grooming, sprint planning, and release management in Agile environments.
- Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy.
- Coordinate UAT (User Acceptance Testing), training, and change management activities.
- Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment.
- Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles.
Required Qualifications
- 7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments.
- Proven experience in business process modeling, requirements management, and SaaS solution analysis.
- Strong knowledge of Agile/Scrum methodologies and tools like JIRA, Confluence, or DevOps.
- Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models).
- Solid understanding of cloud/SaaS product architecture and integrations (APIs, web services).
- Excellent communication, stakeholder management, and presentation skills.
Certifications:
- CBAP (Certified Business Analysis Professional) (Must Have)
(Atleast one from the following)
- TOGAF (The Open Group Architecture Framework)
- ITIL (Information Technology Infrastructure Library)
Preferred Qualifications
- Experience working with SaaS-based enterprise products (e.g., IWMS, ERP, CRM, or AI-powered SaaS platforms).
- Exposure to enterprise integrations (ERP, HRMS, or AI/ML-driven SaaS tools).
- Knowledge of data security, compliance, and governance in SaaS environments.
Why Join Us?
- Opportunity to work on next-generation SaaS and AI-powered products.
- Collaborative and innovative work environment.
- Competitive compensation and growth opportunities.
- Remote flexibility with a global team culture.
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