Experienced Analyst, Customer Data Strategy & Governance – Driving Customer Data Excellence at arenaflex

At arenaflex, we're on a mission to revolutionize the way we approach customer data management and governance. As a leading innovator in the industry, we're committed to delivering exceptional customer experiences through data-driven insights and strategic decision-making. We're now seeking an experienced Analyst, Customer Data Strategy & Governance to join our team and contribute to our success story.

About arenaflex

arenaflex is a forward-thinking organization that's passionate about harnessing the power of data to drive business growth and customer satisfaction. With a strong focus on innovation, collaboration, and customer-centricity, we're creating a culture that's inclusive, diverse, and empowering. Our team is comprised of talented professionals who share a common goal: to make a meaningful impact through data-driven insights and strategic decision-making.

Job Summary

As an Analyst, Customer Data Strategy & Governance, you'll play a critical role in driving customer data excellence across arenaflex. You'll be responsible for participating in various projects related to customer data governance and management, including data analysis, process development, project management, and status reporting. With a strong understanding of data querying and analysis, you'll help develop a perspective on data quality issues and contribute to resolving certain data quality issues across all customer data repositories.

Key Responsibilities

* Participate in the upkeep of an inventory of customer data across the organization, including the approval of any new data creation or sharing based on standards created by our Privacy practice (50%)

• Partner with the Security team as a data owner to grant access to customer data across the organization based on the rules defined by the Privacy team related to data access (20%)
• Conduct data analysis to develop a perspective on data quality issues and help resolve certain data quality issues across all customer data repositories (20%)
• Participate in the building and distribution of customer scorecards and data quality dashboards (10%)

Direct Manager/Direct Reports

* This position reports to the Sr Manager Customer Data Governance.

• This position has 0 direct reports.

Travel Requirements

* Typically requires overnight travel less than 10% of the time.

Physical Requirements

* Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions

* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

* Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications

* Working knowledge of Microsoft Office Suite

• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Excellent written and verbal communication skills
• SQL skills and some experience querying data is preferred. Some experience creating process flows is also preferred.

Minimum Education

* The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

* No additional education.

Minimum Years of Work Experience

* 1

Preferred Years of Work Experience

* No additional years of experience.

Minimum Leadership Experience

* None

Preferred Leadership Experience

* None

Certifications

* None

Competencies

* Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions

What We Offer

As an Analyst, Customer Data Strategy & Governance at arenaflex, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. You'll also have access to cutting-edge technology, collaborative workspaces, and a dynamic team that's passionate about making a meaningful impact through data-driven insights and strategic decision-making.

How to Apply

If you're ready to take on this exciting challenge and contribute to our success story, apply now! We're looking for talented professionals who share our passion for innovation, collaboration, and customer-centricity. Don't miss this opportunity to join our team and make a meaningful impact at arenaflex. Apply To This Job

Take the Next Step

Are you ready to embark on this exciting journey with arenaflex? Apply now and let's discuss how you can become a vital part of our success story. We look forward to hearing from you! Apply for this job