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Experienced Virtual Assistants for arenaflex – Customer Service and Sales Experience

Work from home Full-time role Hiring
Job Summary: arenaflex is a leading Personal Injury Law Firm seeking highly skilled and motivated Virtual Assistants to join our team. As a Virtual Assistant, you will work from home, providing exceptional customer service and sales support to our clients. We are looking for individuals with a strong background in sales and customer service, who can adapt easily to changes and work in a fast-paced environment. If you are a self-starter, multi-tasker, and possess excellent written and verbal communication skills, we encourage you to apply. About arenaflex: arenaflex is a dynamic and innovative Personal Injury Law Firm dedicated to providing exceptional legal services to our clients. Our team is passionate about delivering results-driven solutions, and we are committed to creating a positive and inclusive work environment. As a Virtual Assistant, you will be an integral part of our team, working closely with our staff to provide top-notch customer service and sales support. Job Responsibilities: As a Virtual Assistant, your responsibilities will vary depending on the department you are hired for. Some of your key responsibilities may include: * Answering, screening, and forwarding incoming calls to the appropriate person * Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable * Logging phone calls and documents into our online document management system * Assisting office staff with clerical duties, including faxing, copying, and organizing/maintaining files * Maintaining frequent communication with clients and answering questions * Obtaining insurance coverage information timely * Following up with medical treatments and ensuring proper care * Obtaining medical provider records and bills * Communicating with insurance companies on treatment status and updating adjuster information on the system Virtual Assistant Job Qualifications and Required Skills: To be successful as a Virtual Assistant, you must possess the following qualifications and skills: * Must be punctual and committed to working overtime on occasion * Must speak English and Spanish fluently * Have solid written and verbal communication skills * Ability to be resourceful and proactive when issues arise * Must be a self-starter and multi-tasker * Ability to work independently * Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed * USB noise-cancelling headsets * Webcam for daily meetings and huddles * Internet speed must be 35Mbps Download and 15Mbps Upload Schedule and Availability: As a Virtual Assistant, you will work from home, and your contract will be as an independent contractor. We offer full-time positions (40 hours per week), with 2 days off per week. You may be required to work one day of the weekend, depending on the schedule needs of the firm. Compensation and Benefits: We offer a competitive monthly payment of $1000, plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. You can choose how to withdraw your payment, with options including Direct Deposit to your bank account, PayPal, Payoneer, and Wise. How to Apply: To apply for this exciting opportunity, please send your updated Resume in English in PDF format and a video of 2 minutes telling us about yourself and your work experience to the email address below. Please ensure that your video is well-produced, with no background noise, and includes the following information: * Introduce yourself and tell us a little bit about who you are (Name, Last name, Age, Country you are located, what motivates you) * Tell us about your previous work experience and skills learned * Tell us about your work-from-home setup (Details of your computer, internet speed, and other details you would like to share) Time Zones: We are open to hiring Virtual Assistants from the following time zones: * EST (UTC -5) * MST (UTC -7) * ART (UTC -3) * UTC -4 * UTC -4:30 * UTC -3 * UTC -2 Why Join arenaflex: As a Virtual Assistant at arenaflex, you will have the opportunity to work with a dynamic and innovative team, providing exceptional customer service and sales support to our clients. You will have the flexibility to work from home, with a competitive monthly payment and benefits package. We are committed to creating a positive and inclusive work environment, and we encourage you to apply if you are a motivated and skilled individual who is passionate about delivering results-driven solutions. Apply Now: If you are a motivated and skilled individual who is passionate about delivering results-driven solutions, we encourage you to apply for this exciting opportunity. Please send your updated Resume and a video of 2 minutes telling us about yourself and your work experience to the email address below. We look forward to hearing from you! ```html

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