Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex

Job Summary:

Are you a detail-oriented and customer-focused individual looking for a rewarding remote data entry position? Look no further than arenaflex, a leading healthcare company dedicated to providing exceptional patient care and service. As an Experienced Pharmacy Customer Service Associate, you will play a vital role in delivering a seamless and personalized experience for our customers, while also supporting the efficient operation of our pharmacy systems.

About arenaflex:

arenaflex is a dynamic and innovative healthcare company that is committed to improving the lives of our patients and customers. With a strong focus on customer service, we strive to create a positive and supportive work environment that encourages collaboration, growth, and development. Our team of dedicated professionals is passionate about delivering exceptional care and service, and we are seeking like-minded individuals to join our team.

Key Responsibilities:

As an Experienced Pharmacy Customer Service Associate, you will be responsible for:

• Providing exceptional customer service and support to patients and customers, both in-person and over the phone
• Registering sales on assigned sales register, collecting cash, and dispensing change as needed
• Processing voids, returns, delays, discounts, and trades as required
• Maintaining a clean and organized workspace, including counters and retail areas
• Performing tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data
• Filling prescriptions by retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions
• Reporting and addressing prescription errors to the pharmacist on duty and adhering to organizational policies and procedures
• Handling calls that do not require individual attention from the pharmacist, including those to doctors
• Processing manual cases for external program prescription services in a timely and efficient manner
• Supporting the pharmacy division on stock management activities, including ordering, unloading, checking, and storing shipments of medication
• Maintaining knowledge of organizational resource security methods and recording claims for distribution center overages, deficiencies, order errors, or damaged products, including Rx medications
• Ensuring compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products)
• Building and maintaining displays, including promotional, seasonal, and special displays, and completing resets and corrections as assigned
• Supporting the division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on base retail areas)
• Maintaining working knowledge of store systems and store equipment
• Providing customer support in the photo area, including digital identification photo services, banner print, and creative machine, and selling special photo items
• Taking on web pick-up responsibilities (screens orders in Picture Care, handles requests, and conveys requests to customers as they arrive at the store)
• Supporting outside and inside maintenance by ensuring a clean, neat, and well-maintained store condition and appearance

Essential Qualifications:

* Bachelor's degree

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Basic computer skills and knowledge of store systems
• Ability to work a flexible schedule, including nights and weekend hours
• Strong attention to detail and accuracy
• Ability to lift up to 25 pounds and stand for long periods

Preferred Qualifications:

* 6 months of experience in a retail environment

• Previous work experience with arenaflex
• Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications
• Proficiency in PC skills
• Knowledge of store stock control
• PTCB certification

Skills and Competencies:

* Strong customer service skills and ability to provide a positive experience for patients and customers

• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Basic computer skills and knowledge of store systems
• Ability to adapt to changing priorities and work in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to lift up to 25 pounds and stand for long periods

Career Growth Opportunities and Learning Benefits:

As an Experienced Pharmacy Customer Service Associate at arenaflex, you will have opportunities to:

• Develop your skills and knowledge in pharmacy operations and customer service
• Work in a dynamic and innovative environment with a strong focus on customer service and patient care
• Collaborate with a team of dedicated professionals who are passionate about delivering exceptional care and service
• Participate in ongoing training and development programs to enhance your skills and knowledge
• Pursue opportunities for advancement and career growth within the company

Work Environment and Company Culture:

arenaflex is committed to creating a positive and supportive work environment that encourages collaboration, growth, and development. Our team of dedicated professionals is passionate about delivering exceptional care and service, and we are seeking like-minded individuals to join our team. As an Experienced Pharmacy Customer Service Associate, you will have the opportunity to work in a dynamic and innovative environment with a strong focus on customer service and patient care.

Compensation, Perks, and Benefits:

arenaflex offers a competitive compensation package, including:

• Hourly rate of $25
• Opportunities for advancement and career growth within the company
• Ongoing training and development programs to enhance your skills and knowledge
• Collaborative and supportive work environment
• Opportunities to work in a dynamic and innovative environment with a strong focus on customer service and patient care

How to Apply:

If you are a motivated and customer-focused individual looking for a rewarding remote data entry position, please apply to this job through the link below: Apply To This Job We look forward to hearing from you! Apply for this job