Inside Sales Representative/BDR
Job Title: Inside Sales Representative / BDR Type: Full-time remote role Working Hours: Monday to Friday, 9AM - 5PM US Eastern Time Salary: $1,800–$2,000/month (salary based on assessment) Location: LATAM
About the Company
We are a fast-growing residential and commercial cleaning services company serving the Philadelphia metro area. Our mission is simple: deliver reliable, high-quality cleaning services with exceptional customer care and seamless communication. From recurring home cleanings to move-in/move-out services and commercial maintenance, we help clients keep their spaces clean, organized, and stress-free. Our team operates with a strong focus on professionalism, responsiveness, and customer satisfaction. We pride ourselves on creating a modern service experience through efficient scheduling, clear communication, and consistent service quality. The company is detail-oriented, tech-savvy, and committed to building a dependable team that can operate independently while maintaining a high standard of service.
About the Role
We are seeking a proactive and customer-focused Inside Sales Representative / BDR to support a growing residential property services company serving the Philadelphia market. This is a full-time remote opportunity for someone who thrives in fast-paced sales environments, enjoys speaking with customers, and can confidently guide leads from inquiry to close. You will play a key role in managing inbound leads, closing service bookings, supporting customer follow-up efforts, and helping maintain operational flow. The ideal candidate is highly responsive, organized, and comfortable handling consultative sales conversations independently.
Key Responsibilities
Inbound Lead Management Answer incoming calls and inquiries generated through marketing campaigns Understand customer needs and qualify leads efficiently Respond quickly and professionally to maximize booking opportunities Consultative Sales & Closing Provide customized service quotes based on customer requirements Explain pricing confidently and navigate discounts when appropriate Handle objections professionally and close deals independently Maintain a strong sense of urgency while delivering excellent customer experience Client Follow-up & Retention Conduct post-service follow-ups to gather customer feedback Encourage online reviews and repeat business Identify upsell and cross-sell opportunities Light Dispatch & Coordination Support Monitor automated text communications between cleaners and customers Assist with schedule changes, delays, and cancellations Help ensure smooth coordination between operations and clients Recruiting Support Conduct light outreach to potential cleaner candidates through Facebook and other platforms Perform brief initial screening calls Coordinate interview scheduling to support hiring needs Qualifications 2+ years of sales or customer-facing experience preferred Strong English communication skills, both spoken and written Proven ability to close deals independently Excellent phone presence and conversational skills Comfortable working in a fast-paced, high-responsibility environment Organized and detail-oriented with strong follow-through Comfortable using CRM systems and communication tools Reliable internet connection and professional remote work setup Preferred Experience Service-based sales experience (cleaning, home services, landscaping, HVAC, plumbing, etc.) Experience handling inbound sales pipelines Familiarity with East Coast communication style and fast-paced customer interactions Experience balancing sales and operational coordination tasks
What We're Looking For
Highly responsive and dependable Confident discussing pricing and handling objections Independent operator who takes ownership of results Service-oriented mindset with strong professionalism Someone who can execute without constant supervision Apply To This Job