Manager II, Oracle Fusion Cloud Human Capital Management (HCM)

Job Summary The Sr. Manager for Oracle Fusion Cloud Human Capital Management (HCM) is responsible for leading, optimizing, and governing end-to-end HR business processes and system functionality across the agency. This role serves as a bridge between Global People Resources (GPR), business stakeholders, and technical teams to ensure HCM solutions align with business objectives, compliance requirements, and operational efficiency goals. The ideal candidate possesses strong technical expertise in Oracle Fusion Cloud HCM, combined with deep knowledge of Human Resources processes, system integrations, reporting, process improvement, and change management. Roles and Key Responsibilities Own and govern end-to-end GPR business processes within Oracle Fusion Cloud HCM, including process standardization, optimization, and continuous improvement. Partner with GPR leadership, IT, vendors, and cross-functional stakeholders to align system capabilities with business needs. Act as the functional and technical subject matter expert (SME) for the Oracle Fusion Cloud HCM modules such as Core HR, Talent Management, Recruiting, and Absence Management. Translate business requirements into functional specifications and collaborate with technical teams on system configuration, integrations, reporting, and enhancements. Lead system enhancement initiatives, testing cycles, defect resolution, and production support activities. Drive release management activities, including impact assessments, regression testing, and adoption of Oracle quarterly updates. Analyze existing workflows and identify opportunities for automation, process simplification, and improved user experience. Develop and maintain process documentation, SOPs, governance standards, and training materials. Advise on and implement data governance, security roles, compliance requirements, and audit readiness. Monitor system performance, data quality, and reporting accuracy while ensuring alignment with agency policies and regulatory standards. Partner with integration and reporting teams on interfaces, BI Publisher, OTBI, HDL, HCM Extracts, Fast Formulas, and related tools. Lead user acceptance testing (UAT), stakeholder communications, and organizational change management efforts. Directly manage a team of systems professionals to ensure consistent and high-quality operations of GPR systems. Additionally, provide guidance and mentorship to GPR users, analysts, and support teams regarding system capabilities and best practices. Knowledge Skills and Abilities Strong analytical skills, with the ability to identify issues and collaborate with key stakeholders for resolution while maintaining a positive and inquisitive attitude and excellent follow-through. Strong techno-functional knowledge of Oracle Fusion Cloud HCM architecture, configurations, workflows, security, and integrations. Knowledge of Global HR operational processes, compliance standards, and enterprise system governance. Familiarity with reporting and integration tools such as OTBI, BI Publisher, HDL, HCM Extracts, Fast Formulas, and APIs. Ability to make best practice judgements to plan and accomplish goals that align with agency need. Excellent interpersonal and communication skills, with the ability to communicate/translate technical concepts to business users and relay business needs to technical partners. Knowledge of integrations with payroll providers, identity management, or third-party HR systems. Required Languages: Must be fluent in written and spoken English. Travel: Must be willing to travel up to 10%. Supervisory Responsibilities: Yes Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer. General Requirements CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination. CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices. Apply To This Job