Delivery Director ID50902
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are seeking a Delivery Director to lead high-value portfolios as a strategic bridge between clients and delivery, turning operational excellence into long-term account growth. This executive-facing role blends Account Strategy, P&L ownership, and consultative leadership, with regular US travel to strengthen partnerships and unlock new buying centers. You’ll shape roadmap alignment, influence C-level stakeholders, and mentor distributed teams while driving scalable, high-impact outcomes. WHAT YOU WILL DO - Partner with Sales to pursue substantial new deals and validate the solution approach, ensuring the vision is technically sound and profitable; - Collaborate with Account Managers to expand accounts, leveraging existing delivery success; - Actively map the client’s organization and use meet-and-greet sessions during on-site visits to introduce yourself to lateral stakeholders (VPs, Directors); - Ensure that delivery portfolio aligns with project requirements and the client’s annual strategic roadmap and OKRs; - Proactively propose modernization, technical debt reduction, or product improvements to the client; - Lead Quarterly Business Reviews (QBRs) and high-stakes steering committee meetings, presenting value, ROI, and innovation roadmaps to C-level executives; - Oversee the financial health of the entire portfolio, ensuring healthy margins across multiple engagement streams and forecasting revenue growth; - Identify systemic risks across the account—technical, political, or financial—before they become issues; - Serve as the ultimate escalation point, managing difficult conversations or delivery challenges; - Travel quarterly to the assigned territory (USA) to conduct QBRs and dinner meetings; - Mentor and manage Delivery Managers, ensuring consultative delivery standards are applied consistently; - Conduct 1:1s, build Personal Development Plans (PDPs), and manage career paths; - Guide implementation of best practices in Agile, CI/CD, and quality assurance; - Mentor the team to reach autonomy and foster a culture of excellence. MUST HAVES - 6+ years of experience in Delivery Management, Program Management, or Technical Account Management , ideally within a Global Digital Consultancy or IT Services firm; - Valid US B1/B2 Visa (or equivalent entry permission) ; - Willingness to travel internationally (specifically to the US) at least once per quarter; - Demonstrated experience managing Account P&L, driving organic growth (upselling), and supporting contract renewals; - Experience managing other Managers and leading distributed, cross-functional teams; - Exceptional English (C2/Native standard) with the ability to nuance language for negotiation, persuasion, and executive storytelling. NICE TO HAVES - Proven track record of conducting onsite business trips, client workshops, and executive presentations in the US; - Technical background: ability to debate architecture, scalability, and product market fit with a CTO. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options. Apply To This Job