Sales Operations Analyst Associate (Remote)
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Provides comprehensive clerical and administrative support to the sales team, serving as a primary liaison between sales, cross-functional internal departments, and customers to ensure smooth communication and efficient operations. What You'll Do: Supports sales representatives and channel partners in administrative areas such as contract facilitation, order processing, sales quotes, sales information management, invoice reconciliation, and product training and financing. Assists in invoice reconciliation. Performs background research on customer accounts, prospects, competitors, and industry trends. Answers questions about the organization's products and/or services. May assist in customer service functions. Tracks transactions and prepares reports regarding information such as market conditions, forecasting, order status, sales results, leads, sales quotas and sales representative attainment. Assists in tradeshow preparation and coordination. What You'll Bring: High school diploma required; some college coursework preferred 1–2 years of experience in the real estate and/or title industry Prior real estate/title experience strongly preferred Demonstrated strong interpersonal and problem-solving skills Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Excellent written and verbal communication skills Solid mathematical aptitude Strong organizational skills with the ability to prioritize and manage multiple tasks effectively Professional demeanor with a consistent, positive, customer-focused attitude Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply To This Job