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Provider Enrollment Associate - Medicaid

Work from home Full-time role Hiring

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Join the Conduent Provider Enrollment Team No Weekends – Flexible Work Schedule Pay Range: $16-17/hr. Remote US Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. We offer Excellent Training, Career Opportunities, a Great Culture, and Great Benefits!

About the Role

The Transaction Processor Associate is responsible for processing Medicaid provider enrollment and revalidation applications accurately and efficiently. This role ensures applications are complete, compliant with state and federal guidelines, and processed within established service level agreements. The associate will collaborate with providers, internal leadership, and the client to resolve discrepancies and move applications through the approval process. Hours: Standard work hours are either 8:00 a.m. – 4:30 p.m. or 8:30 a.m. – 5:00 p.m. MST, Monday through Friday with the possibility of flexible hours. As a Transaction Processing Specialists, you will be responsible for: Review, process, and manage Medicaid provider enrollment and revalidation applications. Verify all application data for accuracy, completeness, and compliance with Medicaid guidelines. Identify missing or incomplete documentation and proactively follow up with providers to obtain required information. Maintain detailed and accurate records of application status, outreach efforts, and supporting documentation. Communicate effectively with providers regarding application requirements, deficiencies, and next steps. Partner with client representatives and internal leadership to resolve pending questions, escalations, or barriers preventing application approval. Monitor assigned workload to ensure timely processing and adherence to established turnaround times. Escalate complex issues or policy-related questions to leadership as appropriate. Maintain confidentiality and safeguard sensitive provider and organizational information. Participate in team meetings, training sessions, and process improvement initiatives. Assisting with other duties as assigned

Requirements

To be successful in this role you will: High school diploma or equivalent required 1–3 years of experience in healthcare administration, Medicaid enrollment, claims processing, or related transaction-based roles preferred. Strong attention to detail and ability to review documents for accuracy and compliance. Excellent written and verbal communication skills. Ability to manage multiple applications simultaneously and meet productivity goals. Proficiency in Microsoft Office and data entry systems. Experience working with Medicaid guidelines or provider enrollment systems is highly preferred. Working for you Here are a few good reasons in addition to competitive pay to work at Conduent: Flexible work schedule with start times ranging between 7:45 AM to 8:30 AM MST Career growth opportunities - Transaction Processing Specialists have ample opportunities to advance to other positions in the company Full Benefit Options day one 401K and matching Employee discount program Full-Time employees are eligible for Dependent Care benefits that will assist with expenses from day care, after school programs or elder care programs

About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16-$17. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy. Apply To This Job

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