Customer Relationship Manager (CRM) Associate

Join the innovative team at Weekday AI as an Customer Relationship Manager (CRM) Associate! This is for Internal Role Location: Remote Stipend: Up to 30,000 INR (Fixed + Variable) Work Hours: 10AM to 7PM IST Working day : Monday - Saturday A Little About Us: At Weekday AI, we're not just another startup; we're on a mission to transform the hiring landscape. Backed by Y Combinator and with connections to influential investors, we're carving out a niche in the recruitment industry. Our powerful outreach tools and extensive database of white-collar talent make us a leader in delivering top-notch recruitment solutions. If you're seeking a dynamic environment where your contributions matter, Weekday AI is the perfect place for you! About the Role : We are looking for Customer Relationship Managers (CRM) Associates who can build strong relationships with candidates through professional and engaging conversations. The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately. You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process. \n \n₹3,60,000 - ₹4,80,000 a year

Key Responsibilities

Conduct initial candidate interaction calls in a conversational and engaging manner Collect and verify candidate information accurately Build rapport and maintain a positive candidate experience during calls Understand candidate motivations, preferences, and expectations through thoughtful conversations Encourage candidates to research and engage with the company and opportunity Maintain professionalism and empathy while handling candidates across different experience levels Ensure smooth communication and timely follow-ups with candidates Maintain detailed and accurate notes from candidate interactions Coordinate effectively with internal hiring teams and stakeholders What We’re Looking For Communication Skills Strong verbal communication skills Ability to speak confidently and naturally on calls Ability to maintain conversational flow without sounding scripted Rapport Building Ability to make candidates feel comfortable and heard Strong interpersonal and relationship-building skills Ability to handle conversations with warmth and professionalism Listening & Candidate Handling Strong active listening skills Ability to ask relevant follow-up questions Ability to handle candidates professionally, even in rushed or difficult situations Conversational Screening Skills Ability to ask structured questions in a smooth and conversational manner Ability to guide conversations naturally while collecting all required information Emotional Intelligence Ability to understand candidate tone, comfort, and engagement levels Ability to adapt communication style based on candidate seniority and situation Preferred Qualities Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles Strong people skills and relationship-building mindset Ability to multitask and manage candidate interactions efficiently Organized and process-oriented approach \n What Success Looks Like in This Role Candidates feel comfortable and engaged during conversations Calls feel human and conversational rather than transactional Accurate information is collected without compromising candidate experience Candidates remain interested and responsive throughout the hiring process Ideal Candidate Someone who: enjoys talking to people communicates with clarity and empathy can balance professionalism with warmth understands how to build trust quickly can make structured conversations feel natural Apply To This Job